Helpdesk Technician jobs in Alexandria, VA

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HELPDESK TECHNICIAN, NOC TIER 2

Receive and resolve Level 1 requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot servers and utilizing multiple data sources and tools in the diagnosis and assessment of system...

CompanyPatriot Llc
AddressWashington, DC
CategoryInformation Technology
Salary$44.8K - $56.7K a year
Job typeFull-time
Date Posted a month ago See detail

Helpdesk Technician, NOC Tier 2

Patriot Llc

Washington, DC

$44.8K - $56.7K a year

Receive and resolve Level 1 requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot servers and utilizing multiple data sources and tools in the diagnosis and assessment of system...