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Help Desk Agent jobs in Virginia

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HELP DESK ASSOCIATE

Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Reston, VA Investigates and resolves problems and provides information about the technology to the users and to service delivery. Responds to custo...

CompanyBechtel
AddressReston, VA
CategoryInformation Technology
Job typeFull-time
Date Posted just now See detail

Help Desk Associate New

Bechtel

Reston, VA

Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Reston, VA Investigates and resolves problems and provides information about the technology to the users and to service delivery. Responds to custo...

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Help Desk Technician I New

Carilion Clinic

Roanoke, VA

Responds to and diagnoses problems through discussion with users, which includes trouble shooting and resolving issue or incident escalation. Troubleshoots software and hardware issues on laptops, desktops, tablets, and/or smartph...

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Front Desk Agent New

The Highlander Radford University

Radford, VA

High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer...

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Overnight Front Desk Agent

Keswick Hall And Club

Charlottesville, VA

$20 an hour

Assists in pre-registration and blocking of rooms for reservations. Responsible for the guest registration process and communication of hotel amenities. Handle guest check-ins and check-outs throughout shift. Uses proper telephone...

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Cyber Case Management/Service Desk Agent

Peraton

Arlington, VA

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacti...

3 weeks ago seen See more...

IT Tester/Help Desk (Remote) (3963)

Three Saints Bay, Llc

Arlington, VA

$60.9K - $77.1K a year

Review requirements, create test plans, detailed test cases/test scripts. Attend weekly meetings with development and functional teams. Create test scenarios/test scripts based on JIRA stories and system requirements. Stage data f...

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Front Desk Agent

Marriott

Chantilly, VA

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what posit...

4 weeks ago seen See more...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

4 weeks ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

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Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

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Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

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Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

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Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

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Help Desk Tech

Diversant

Richmond, VA

Day shift.Responsibilities: Handle incoming calls resolving 70%.Route advanced issues to second level support teamsPassword ResetsAnswer general IT questionsQualifications:Candidates must have IT Education or 2 years experience wo...

2 months ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

2 months ago seen See more...

Tier III Application Support Help Desk

Dane Llc

Arlington, VA

Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...

2 months ago seen See more...

Senior Help Desk Specialist

Teksynap

Fort Belvoir, VA

Installation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systems. Maintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service ac...

2 months ago seen See more...

Help Desk Administrator, ACT

The Unconventional

Norfolk, VA

Work with the MS/LT Branch for uploading of courseware, functional testing of SCORM packages, and maintenance of existing content on JADL platform. A minimum of 3 years' experience (within last 6) using Learning Management Systems...

2 months ago seen See more...

Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite

Bizfirst

Virginia Beach, VA

Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...

2 months ago seen See more...

Help Desk Support Specialist II

Athena Technology Group, Inc.

Norfolk, VA

Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...

2 months ago seen See more...

Help Desk Manager

Infranet Technologies Group

Richmond, VA

Manage and evaluate the performance of members of the Help Desk team. Manage and evaluate the performance of the Help Desk as a unit. Ensure customer service is timely and accurate. Recruit, train, and support Help Desk representa...

2 months ago seen See more...

What should I search to find Help Desk Agent jobs in Virginia?

People who searched for Help Desk Agent jobs in Virginia also searched for Service Center Agent, Service Desk Analyst, Senior Sales Agent, Insurance Agent Sales, Service Desk Manager, Service Desk Support, Real Estate Agent, Service Desk Specialist, Service Desk Technician, Direct Sales Agent, Life Insurance Agent, Front Desk Patient, Front Desk Staff, Front Desk Agent, Front Desk, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Virginia

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