Full-Time Service Desk Analyst jobs in Fairfax, VA

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SERVICE DESK TECHNICIAN

Answers questions or resolve computer problems for clients in person, or via telephone or electronically. Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and ha...

CompanyTotally Joined For Achieving Collaborati
AddressWashington, DC
CategoryInformation Technology
Job typeFull-time
Date Posted 2 days ago See detail

Service Desk Technician

Totally Joined For Achieving Collaborati

Washington, DC

Answers questions or resolve computer problems for clients in person, or via telephone or electronically. Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and ha...

Service Desk Manager

Bae Systems

Washington, DC

$112,420 - $191,070 a year

Manage the performance of the Service Desk team, to include performance reviews, establishing goals and objectives, prioritizing work, and hiring, training, and counselling Manage the Service Desk, to include handling user request...

Service Desk Agent

Peraton

Washington, DC

$66,000 - $106,000 a year

Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collab...

Student Service Desk Technician

University Of Maryland

College Park, MD

$42.3K - $53.6K a year

Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues. Diagnose and resolve technical problems related to computer systems, software applications, printer...

Customer Service Representative /Front Desk Staff

Elite Root Canal Specialties

Greenbelt, MD

$18 - $21 an hour

Maintenance of the records of patients. Scheduling of patients. Accounts receivable. Maintaining appearance and order of dental office. Presentation of financial treatment plan options. Recall/re-care system....

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...