Full-Time Senior Customer Success Manager jobs

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SENIOR CUSTOMER SUCCESS MANAGER - COURSERA FOR GOVERNMENT

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

CompanyCoursera
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 6 days ago See detail

Senior Customer Success Manager - Coursera for Government

Coursera

United States

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

Senior Customer Success Manager

D2L

Remote - Oregon, United States

Manage key strategic D2L customers, with a focus on developing strong, referenceable relationships Develop and manage a Customer Success Plan with the customer that articulates Customer Success goals, Customer Success measurement...

Senior Customer Success Manager

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Senior Customer Success Manager

Feathr

Gainesville, FL

Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...

Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

Customer Experience Solutions - Enterprise Customer Success Manager, (Remote US/CAN)

Evercommerce

Oakland, CA

$110,000 - $120,000 a year

Oversight of enterprise-level relationships consisting of dozens to hundreds of individual locations and franchises Proactive outreach to your portfolio of customers by phone and email Perform recurring executive business reviews...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Customer Success Manager

Curv Group Llc

United States

KeySmart . Statik . Floatie Kings . Create Custom Molds. Approach existing clients through telephone, email, and social media to understand and meet their needs.. Demonstrate strong interpersonal skills, consistently providin...

Customer Success Manager, (Remote US)

Profisee

Alpharetta, GA

$97.8K - $124K a year

You will work across Profisee teams, functions, and our VAR partners to ensure that both new and existing customers are leveraging Profisee to deliver tangible business value: increased revenue, decreased cost, or decreased risk....

Customer Success Manager - Healthcare Accounts

Kontakt.io

Remote

$77.9K - $98.7K a year

Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation proc...

Enterprise Customer Success Manager

Newsela

United States

As a member of our Enterprise Customer Success team, youll have the opportunity to directly influence how administrators engage with Newsela.. Youll monitor the health of your portfolio and every step of the client life cycle,...

Customer Success Manager

Open Up Resources

Nashville, TN

$80,000 - $95,000 a year

Grow existing customer base through cross-selling and upselling. Maintain a high renewal rate for all existing accounts. Cultivate customer relationships through timely meetings; ensure customer satisfaction through excellent cust...

Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

Customer Success Manager - GOV West

Fortive

Remote - United States

Plan and carry out sales activities to agreed budgets, sales volumes, values, product mix and timescales. Actively use and support CRM and funnel growth by creating new contacts, lead management, adding new opportunities and updat...

Enterprise Customer Success Manager

Smarsh

New York, NY

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Customer Success Manager

Lightbox

Remote

$65,000 - $85,000 a year

Engage proactively and regularly with Enterprise data clients, gathering a deep understanding of their needs and use cases to build and drive engagement strategies that increase product usage and adoption. Ensure successful onboar...

Customer Success Manager US

Incision Group Bv

Remote

$84.3K - $107K a year

You understand the perioperative environment because you either have worked as a surgical assistant, surgical technologist, registered nurse or other licensed professional or you have experience with the environment (e.g. as a con...

Customer Success Manager II - Strategic

Lyra Health

Remote

$106,000 - $163,000 a year

Serve as the primary relationship owner for our Strategic segment employer customers (10,000-30,000 lives), maintaining regular contact with the customers benefits team members and other key stakeholders Partner with marketing to...

Customer Success Manager

Swk Technologies, Inc

United States

$60.8K - $77K a year

The ability to show value to our clients by either identifying critical changes to be made with their business processes or deeply exploring business cases for opportunities to improve. Using data analytics to ensure positivie cus...

Customer Success Manager

Studypoint

Remote

$52,000 - $60,000 a year

Provide high quality customer care to 300-400 StudyPoint students and families during peak seasons. Manage 70-90 tutors by monitoring their progress and providing coaching and guidance in challenging situations. Grow the business...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Customer Success Manager – AI Saas AZ, NV, UT, NM

Chronos Consulting

United States

Job Description Our client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales and product teams in the Revenue Science space. They enable revenue teams to see beyond predictions...

Customer Success Manager – AI Saas TX

Chronos Consulting

United States

Job Description Our client is a next-generation B2B AI platform driving breakthrough revenue opportunities across marketing, sales and product teams in the Revenue Science space. They enable revenue teams to see beyond predictions...

Lead Customer Success Manager - Emerging Solutions

Workiva

United States

Drive customer adoption of the Workiva platform. Continuously prove return on investment (ROI) to your customers at the VP or Chief Executive level. Consult, internally and with the customer, on best practices, workflows, and mana...

Customer Success Manager - Northeast Region

Dat Freight Solutions

Chicago, IL

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region

Dat Freight Solutions

Milwaukee, WI

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...

Customer Success Manager - Northeast Region

Dat Freight Solutions

Phoenix, AZ

parental leave, paid time off, sick time, tuition reimbursement, 401(k), remote work

Deliver customer onboarding, product training, product support and proactive communication to DAT carrier customers. Manage accounts and keep customers abreast of new features and enhancements. Be the "voice of the customer" to Pr...