Enterprise Service Desk Technician jobs in Scottsdale, AZ

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SERVICE DESK TECHNICIAN

Be the first point of contact for internal support requests. Support customers via phone and email. Categorize and prioritize tickets correctly. Complete and correct resolution of requests; supplies answers by finding problems, re...

CompanyAmericor
AddressScottsdale, AZ
CategoryInformation Technology
Job typeFull-Time
Date Posted a week ago See detail

Service Desk Technician

Americor

Scottsdale, AZ

Be the first point of contact for internal support requests. Support customers via phone and email. Categorize and prioritize tickets correctly. Complete and correct resolution of requests; supplies answers by finding problems, re...

Service Desk Technician Level 3 - MSP

Valeo Networks

Phoenix, AZ

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

Service Desk Technician

Teksystems

Tempe, AZ

Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues, project work, and documentation. The ability to use existing knowledge base content to search for known solutions and implement work aroun...

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

Service Desk Technician (hybrid, overnight shift)

Oneneck It Solutions

Gilbert, AZ

Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...

Global Service Desk (GSD) Technician I (Part Time)

Cyrusone, Llc.

Chandler, AZ

$35.6K - $45.1K a year

Provide exceptional customer service to all customers that lead to an exceptional customer experience Is the initial point of contact for all customer inquiries (phone/email/chat) Verifies contacts against a database to ensure con...