Engineer Technical Support jobs in Essex, MA

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QA SOFTWARE ENGINEER, TECHNICAL SUPPORT

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

CompanyQt Group
AddressBoston, MA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

QA Software Engineer, Technical Support

Qt Group

Boston, MA

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

Technical Support Specialist

Spark Shipping

Boston, MA

$106k-134k (estimate)

Reading and understanding API documentation. Connecting to an FTP server. Reading CSV (comma-separated) files. Ability to dedicate 40 hours per week (significant overlap with 8-6 EST). Strong technical skills. Ability to troublesh...

Technical Support Representative, NoveList

Ebsco Information Services

Remote - Massachusetts, United States

Address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.. Provide technical information support for sales, marketing, and product management. Contribute to in...

IT Technical Support

Astrazeneca

Boston, MA

This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. This includes tasks such as incident and/or demand m...

Customer Support Engineer

Perkinelmer

Boston, MA

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

Desktop Support Engineer

Community Servings

Jamaica Plain, MA

$54.3K - $68.7K a year

Provide superior customer service through quick and effective assistance in responding to, and resolving, technical issues and inquiries via email, online chats, over the phone, or in person. Onboard new employees, consultants, co...

Desktop Support Engineer

Bridge Over Troubled Waters

Boston, MA

$61.8K - $78.3K a year

Install, configure, and troubleshoot computers, computer related peripheral hardware, software, and network connectivity.. Plan and implement software rollouts in a team environment.. Provide first level contact and identify solut...