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DIRECTOR CONTACT CENTER AI WORKFLOW DEVELOPMENT

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

CompanyTristar Centennial Medical Center
AddressNashville, TN
CategoryInformation Technology
Job typeFull-time
Date Posted 5 days ago See detail

Director Contact Center AI Workflow Development

Tristar Centennial Medical Center

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Director, Contact Center Ops Analysis

Geico

Chevy Chase, MD

$143,000 - $224,000 a year

Identify Operations savings and improvement opportunities, package insights in a compelling way that motivates Operations leaders to act. Collaborate with Operations leaders and ensures business needs are translated into insights/...

Director - Business Systems - Contact Center - Columbus, United States - MCKESSON

Mckesson

United States

Partner closely with business stakeholders to identify and scope problems, opportunities, and objectives that can be addressed using data-driven approaches. Develop and execute a comprehensive digital roadmap for the contact cente...

Sr. Director Analyst, Contact Center as a Service Technology (Remote-US)

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...

Director, Client Care Contact Center - DPS (Debit Prepaid Services)

Visa

Austin, TX

* Develop and maintain department understanding of customers needs and strategies in order to set organizational direction and create opportunities to achieve Visa Inc.s objectives. * Establish unit goals, objectives, performanc...

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

Legal Contact Center Associate | On-Site Downtown Seattle

Terra Staffing

Seattle, WA

Respond to inbound calls regarding legal claims. Utilize script-system to answer questions and provide information in a compliant manner. Accurately document and enter call details into internal CRM. 1+ years call center or phone-...

Contact Center Representative

Finger Lakes Dental Care

Canandaigua, NY

$17 - $21 an hour

Giving our patients their highest level of service every day. Standing behind all the services that we offer Working with everyone on our team for a smooth and productive day. An understanding of how patients feel walking into a d...

Resource Specialist - Contact Center

Uva Health

Charlottesville, VA

$15.68 - $24.30 an hour

This customer-focused role facilitates a variety of duties that focus on patient, community, and referring provider calls to UVA Health, the ordering of specialty health equipment, utilizing the Medical Center paging system, and m...

Contact Center Advocate I/Part Time/Days/Jackson

Henry Ford Health

Jackson, MI

High school diploma or G.E.D. equivalent required. Two years customer service experience. An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Strong computer sk...

Certified Member Service Representative (Contact Center)

America First Credit Union

Roy, UT

$14.50 - $17.00 an hour

High school graduate or equivalent.. Thorough knowledge of Member Services and products.. Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications. 1-3 years experience in a full ser...

Contact Center Dispatcher

Bordner Human Resources Co.

Missouri, United States

$40,000 - $45,000 a year

The main objective is to meet weekly Net Issued Appointment targets by identifying calendar gaps and mobilizing teams to fill them promptly. Assisting the Sales Director in assigning leads. Serving as a liaison between the Sales d...

Sr. Manager, Contact Center - REMOTE

Quorum Federal Credit Union

New York, NY

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

Director of Center needed in Richmond, VA

Adecco

Richmond, VA

$ 115000 - $ 125000 / Year

Medical, dental, vision, life, STD, LTD and many other insurances offered and a Generous portion if not 100% paid by employer. Flex spending and dependent care accounts EAP (Free) 401K with Employer match 15 paid holidays Monthl...

Cyber Clinics Membership Director (0566U) - Center for Long-Term Cybersecurity (CLTC)

University Of California Berkeley

Berkeley, CA

$120,000 - $160,000 a year

Cyber Clinics Membership Director (0566U) - Center for Long-Term Cybersecurity (CLTC) About BerkeleyAt the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportun...

Contact Center Representative- Scheduler

Place Usa

Bellaire, TX

$18 - $20 an hour

Accurately documenting all calls using the appropriate computer systems. Following up on any unresolved queries and completing any call back requests in a timely manner. Providing advice, information and solutions to all customers...

Senior Operations Contact Center Engineer - Arlington, United States - Fisher Investments

Fisher Investments

United States

Support and troubleshoot Contact Center technologies including various applications and integrations. Collaborate with peers and technical teams on the design and requirements of the Contact Center platform. Manage user roles and...

Contact Center Agent 1

Vns Health

New York, United States

$17.49 - $21.80 an hour

Referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matche...

Primary Contact Center Representative (Call Center)

F.n.b. Corp.

Pittsburgh, PA

$33.4K - $42.4K a year

Resolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.Performs va...

Contact Center Agent

Adecco

Phoenix, AZ

$ 18 - $ 20 / Week

Interview Process: Offers based off Resume.Potential for Conversion to FTE: YesPotential for Extension: YesPosition SummaryWe operate a call center to handle potential claimant inquires and claims. Route calls as needed to appropr...

Director, Center for Fraternity & Sorority Organizational Wellness

Florida State University

Tallahassee, FL

Ability to develop and implement policies, procedures, goals, and objectives. Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others, and motivate others to transfer...

Resort Contact Center Agent

Cedar Fair Entertainment Company

Sandusky, OH

Answer guest questions and transfer calls to specific departments as needed. Answer all inbound calls for reservations, park information, and/or general Cedar Point PBX in a courteous and professional manner. Make guest reservatio...

Director of Restaurants and Cafes - Oregon Convention Center

Compass Group

Portland, OR

Overseeing all aspects of concessions operations. Ensuring the recruitment and training of team members in our standards and procedures. Working with the location leadership team to continually drive improvements in guest satisfac...

Director of CLAS Center for Experiential Learning

Grand Valley State University

Allendale, MI

In collaboration with the dean of the college, this position will participatein the strategic decision-making and will serve as an expert in Experiential Learning and PK-12 and community engagement.PRIMARY DUTIES1. Act as key admi...

Contact Center Routing Systems Analyst

Wells Fargo

New York, NY

Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams. Act as a key participant in providing strategic business solutions to companywide technology initi...

Business Analyst- Contact Center

Adtalem Global Education

United States

HYBRID If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest...

Senior Member Services Representative-Contact Center

Lafcu

Lansing, MI

United States, Michigan, Lansing

Markets LAFCU products and services to members by having a thorough knowledge of all products and services.. Serves as Membership Officer.. Maintains knowledge of applicable policies and procedures to ensure compliance with requir...

Call Center Director

Advanced Dermatology

Commack, NY

$90,000 - $120,000 a year

Devise ways to optimize procedures that employees are expected to follow during and in between calls. Prepare, analyze, and maintain Call Center statistical data to determine areas of deficiencies and develop method to improve the...

Preschool Center Director

Kindercare Learning Companies

League City, TX

Hire, engage and develop a team of best in class educators to be passionate and committed professionals. Partner with parents with a shared desire to provide the best care and education for their children. Cultivate positive rel...

Access Ops Associate- Menlo Contact Center Transition

Stanford Health Care

Newark, CA

Obtains insurance authorization as necessary and communicate status to patients Coordinates outpatient appointments and conjunctive services Assists patients needing to schedule across multiple departments/specialties Assists c...