Customer Support Team Lead jobs in Oregon

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CUSTOMER SUPPORT TEAM LEADER(GLOBAL)

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

CompanyClipboard Health
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 months ago See detail

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...