Customer Support Team Lead jobs

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CUSTOMER SUPPORT- TEAM LEAD, VIRTUAL CARE

Ability to measure and monitor Customer Support metrics. Customer service leadership experience required. Ability to sit or stand for prolonged periods at a time. Expected to have a home office or quiet space free from noise or di...

CompanyPetfolk
AddressCharlotte, NC
CategoryInformation Technology
Date Posted a week ago See detail

Customer Support- Team Lead, Virtual Care

Petfolk

Charlotte, NC

Ability to measure and monitor Customer Support metrics. Customer service leadership experience required. Ability to sit or stand for prolonged periods at a time. Expected to have a home office or quiet space free from noise or di...

Team Lead – Customer Support (Call center) – Temple, TX

Css Corp

Temple, TX

Location: Temple, TX (Onsite)Education: High School DiplomaExperience: 2+ years of experience in a Customer Service RoleNo of Openings: 4Summary:Supervise and lead a team of Call center representativesMonitor and evaluate team per...

Team Lead – Customer Support (Call center) – Temple, TX

Movate

Temple, TX

$31.5K - $39.9K a year

Location: Temple, TX (Onsite)Education: High School DiplomaExperience: 2+ years of experience in a Customer Service RoleNo of Openings: 4Summary:Supervise and lead a team of Call center representativesMonitor and evaluate team per...

Customer Service Operator Team Lead New

First Southern National Bank

Stanford, KY

Act as an active CSO, to provide callers with immediate responses to inquiries. Ensure that all calls are handled in a timely and efficient manner. Ensure that all CSOs understand and comply with call center objectives, performanc...

Urgently Hiring Customer Service Team Lead

Storm, Inc

Raleigh, NC

$50,000 - $65,000 a year

Employee discounts. Flexible schedule. Health insurance. Training & development. Manage large amounts of customer interactions. Utilize generated sales leads. Identify and assess customers needs to achieve satisfaction. Build sus...

Team Lead Direct Support Staff/ Shift Lead

Autism Breakthrough Of Knoxville

Knoxville, TN

$16.50 - $18.00 an hour

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible schedule. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Vision insurance. 8 hour shift. High sc...

Member Support Specialist Team Lead

Pacificsource Health Plans

Salem, OR

$51.7K - $65.4K a year

Provide supervision, coaching, training, performance evaluation and leadership to assigned staff. Assist with hiring, corrective actions, and termination of employees. Assure Medicaid Case Management Member Support Services proces...

Homeowner Support Team Lead

Daikin Comfort Technologies

Waller, TX

Assist callers via phone (homeowners, distributors, dealers). Respond to correspondence via phone, mail, and email. Coordinate and distribute mail. Must have good attendance. Special projects as assigned. Data Entry. Document Revi...

RRD Quality Support Team Lead

Oak Ridge National Laboratory

Oak Ridge, TN

Provide daily management of quality professionals by responding to requests for guidance and interpretations of identified issues. Monitor staff member performance periodically and develop performance ratings. Analyzes, interpret...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

Customer Service Team Lead (Hybrid)

Enova International

South Jordan, UT

Manage metrics, performance criteria, policies and procedures to improve representative's productivity. Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensur...

Customer Support Administrative Team

Electronic Merchant Systems Llc

Encino, CA

From $22.84 an hour

Insurance: Health, Dental, Vision, Disability, and Life. 401K Match. Extra bonus pay and incentives. Paid Training, including thorough initial training and ongoing development. Paid time-off policy. Paid holidays. Casual dress cod...

Customer Service Team Lead - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Support Team Members by Answering Questions. Build relationships of trust with team members. Serve as a Call Center SME Subject Matter Expe...

Customer Service Team Lead

Uline

Kenosha, WI

$69,000 - $84,000 a year

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track re...

Customer Service Team Lead

Trackman A/S

Phoenix, AZ

$37.9K - $48K a year

Serve as the operational representative for the region, advocating for the voice of the customer and actively participating in critical processes and policy changes. Lead and manage the Customer Service Team, ensuring they have th...