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DIRECTOR, SUPPORT ENGINEERING

Lead the HCP Infrastructure support team in the U.S.. Provide leadership and guidance to the HCP Infrastructure support teams in Sofia, Bulgaria, and Delhi, India.. Interface with HCP Product leadership teams in the Infrastructure...

CompanyHashicorp
AddressAustin, TX
CategoryEngineering/Architecture/scientific
SalaryUnited States, Texas, Austin
Date Posted yesterday See detail

Director, Support Engineering

Hashicorp

Austin, TX

United States, Texas, Austin

Lead the HCP Infrastructure support team in the U.S.. Provide leadership and guidance to the HCP Infrastructure support teams in Sofia, Bulgaria, and Delhi, India.. Interface with HCP Product leadership teams in the Infrastructure...

yesterday seen See more...

Sr. Director, Global Customer Support Operations

Smartsheet

Bellevue, WA

$171K - $216K a year

Create and own the building and execution of a scalable Support Operations model that helps the global delivery team achieve or exceed targetsLead a technical team of support escalation agents specific for field or product escalat...

4 weeks ago seen See more...

Senior Director, Customer Support

Restaurant365

United States

Motivate and lead teams to achieve quarterly company objectives and maintain world class gross retention. Drive Operational Efficiency initiatives leading to strong Gross Margin. Mentor and elevate managers in growing team to supp...

a month ago seen See more...

Director Customer Support

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

a month ago seen See more...

Executive Director, Customer Support

Cirrus Aircraft

Duluth, MN

Ensure Exceptional Customer Service:Energize the Cirrus Service Essentials and Guiding Principles.Empowers employees to provide excellent customer service.Strives to improve service performance, acts with urgency to resolve custom...

a month ago seen See more...

SVP, Director of Customer Support

Thread Bank

Brentwood, TN

Assume leadership of current non-branch Customer Support functions and begin optimizing existing telephony and initial Salesforce tools. Perform an assessment of Thread's Customer Support needs by product and platform in the first...

a month ago seen See more...

Senior Director of Customer Support

Procurement Partners Llc

United States

$146K - $185K a year

Scale and manage our Customer Support team, offering mentorship and coaching to ensure service excellence. Define and oversee KPIs to evaluate the support team's performance and efficiency. Formulate and execute a Customer Support...

2 months ago seen See more...

Director, Customer Support

Reveleer

Remote

$130,000 - $145,000 a year

Provide leadership to a team of customer service managers, supervisors, and representatives. Provide guidance, training, and performance feedback to ensure the team meets or exceeds customer service targets. Foster a positive and...

2 months ago seen See more...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

3 days ago seen See more...

FM Customer Support Specialist

Atlas Staffing

Garden City, ID

Operate copiers and printers to produce documents for personnel throughout the company Coordinate document work-flow and manage several printing projects simultaneously Produce accurate and quality documents within required timeli...

3 days ago seen See more...

Customer Support Agent

Tri Counties Bank

Chico, CA

One or more years customer service or professional business experience required. High school diploma or GED required. Previous customer service experience required. Financial services or call center experience preferred. Strong p...

4 days ago seen See more...

Customer Support Technician II - (T2)

Koin

Portland, OR

Has developed analytical skills and application of scientific methods to perform a variety of activities . Has good understanding of how the team integrates with others. Has no supervisory responsibilities. Recognizes and solves t...

4 days ago seen See more...

Customer Support Technician III (T3)

Koin

Portland, OR

Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks. Has a good understanding of how the team integrates with others to achieve objectives. May provide informal guidance and suppo...

4 days ago seen See more...

Customer Support Technician I (T1)

Koin

Hillsboro, OR

Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities. Understands how the assigned duties relate to others in the team and how the team integrates with others. Has no...

4 days ago seen See more...

Customer Support Technician IV

Koin

Portland, OR

Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks. Has a good understanding of how the team integrates with others to achieve objectives. May provide informal guidance and suppo...

4 days ago seen See more...

Student: Customer Support Agent

University Of Kentucky

Lexington, KY

Job Title:Student: Customer Support AgentRequisition Number:SE03985Department Name:3J5SE: Student EmploymentWork Location:Lexington, KYOn Campus/Off Campus:Off CampusSalary Range:$16.75-$19.50Type of Position:StudentPosition Time...

5 days ago seen See more...

Director, Digital Customer Service and Support Analyst

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. Write provocative and pragmatic research that is clear and actionable. Create and deliver presentations for webinars and other cli...

2 months ago seen See more...

Customer Support Engineer

Kla

Phoenix, AZ

If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our e...

5 days ago seen See more...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

5 days ago seen See more...

Associate Director, Legal Counsel, Customer Con...

A Biotechnology Research Company

New York, NY

To review moderate to complex solicitations and work closely with the sales organization to prepare specialized and/or non-routine responses to requests for proposals, bids, tenders and contracts To analyse and negotiate contract...

2 days ago seen See more...

Associate Director, Global Merck Production Systems Site Support- GMPS

Merck

New Jersey, United States

Partner with and consult functional leaders, plant managers and their leadership teams to develop plans and execute performance improvement activities.. Influence and link improvement objectives to the highest division priorities....

2 days ago seen See more...

Senior Customer Support Manager

Genesis Digital Llc

Las Vegas, NV

Oversee the daily workflow of the Customer Support department and enhance the Customer Support team's performance through optimized processes, procedures and development of employees.. Establish and maintain key performance indic...

a week ago seen See more...

Customer support manager

Rready

Washington, DC

$99k-127k (estimate)

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

a week ago seen See more...

Customer Support Engineer

Perkinelmer

Trenton, NJ

Maintain Training and Compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment. Ability to follow written and verbal directions, read and understand t...

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Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

a week ago seen See more...

Customer Support Specialist

Enumerate

Athens, GA

Someone who is a customer service trail blazer. Someone who loves learning and explaining complex systems. Someone who loves a variety of situations and making peoples lives easier. Required: 2 years experience in a contact cente...

a week ago seen See more...

Customer Support Specialist I - Service Desk

Health First

Rockledge, FL

Maintains a high level of compliance in assigned areas of responsibility, abides by established Health First Information Security policies and procedures. Follows the troubleshooting documentation for information systems support,...

a week ago seen See more...

Assistant Director of Systems Administration and Client Support

University Of California-Riverside

Riverside, CA

Reporting to the Associate Vice Chancellor of Facilities Services, the Assistant Director of Systems Administrationand Client Support supervises the day-to-day operation of Client Services and oversees the management of the organ...

3 days ago seen See more...

Associate Director, Digital Products & Customer Experience-Titusville, NJ

Johnson & Johnson

Titusville, NJ

Digital Product Management: Fulfill the Associate Director role within an agile development team by owning the management, enhancements, and coordination across teams covering multiple digital product capabilities. This role will...

3 days ago seen See more...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

a week ago seen See more...

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