Customer Success Manager jobs in Monmouth, NJ

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VOICE OF CUSTOMER ANALYTICS MANAGER

VoC Analytics Strategy Development: Design and implement the VoC strategy to collect and analyze customer feedback using tools such as Net Promoter Score (NPS), customer satisfaction surveys, and omnichannel / marketing analytics....

CompanyBiospace
AddressPlainsboro, NJ
CategoryInformation Technology
Job typeFull time
Date Posted 10 hours ago See detail

Voice of Customer Analytics Manager New

Biospace

Plainsboro, NJ

VoC Analytics Strategy Development: Design and implement the VoC strategy to collect and analyze customer feedback using tools such as Net Promoter Score (NPS), customer satisfaction surveys, and omnichannel / marketing analytics....

Customer Service Manager

Mauser Packaging Solutions

Dayton, NJ

$48,702.47 - $58,652.44 a year

Investigates and resolves any customer issues i.e. delayed backorders & performs root cause analysis to make improvements with cross-functional teams. Leads, trains, and develops a team of high performing Customer Service Represen...

Manager - Next Generation Customer Engagement

Biospace

Plainsboro, NJ

Enable the NextGen Customer Engagement capabilities through execution of new features, enhancements and processes aligned to the roadmap. Own end-to-end development and maintenance of business requirements, support user acceptance...