Customer Success Manager jobs in Essex, NJ

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CUSTOMER SUCCESS MANAGER – SPORTSBOOK, NORTH AMERICA

Manage sportsbook customer accounts, as directed, in North America region to ensure requirements are understood, demands met and issues dealt with and resolved effectively and promptly. Have a broad understanding of the customers'...

CompanyGenius Sports
AddressNew York, NY
CategoryInformation Technology
SalaryUp to $150,000 a year
Date Posted 3 days ago See detail

Customer Success Manager – Sportsbook, North America

Genius Sports

New York, NY

Up to $150,000 a year

Manage sportsbook customer accounts, as directed, in North America region to ensure requirements are understood, demands met and issues dealt with and resolved effectively and promptly. Have a broad understanding of the customers'...

Senior Manager, Customer Success

Workday

New York, NY

Attracting, hiring, mentoring, and retaining highly skilled Customer Success professionals. Encouraging an environment of collaboration and continually focusing on improving and developing skills. Working with sales organizations...

Customer Success Manager

Moody's

New York, NY

Sales & Marketing. 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US. Drive the "White Glove Service" culture for the Digital Insight - Customer Engagement team. Demonstrate success in growing client engage...

Customer Success Manager

Itsacheckmate

New York, NY

$100,000 - $120,000 a year

Develop a deep understanding of our products or services and their value proposition to communicate and support customer needs effectively. Serve as the primary point of contact for assigned customer accounts, building strong, lon...

Enterprise Customer Success Manager

Smarsh

New York, NY

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

Customer Success Manager

Iron Mountain

New York, NY

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

Customer Success Manager

York State Department Of Labor

New York, NY

Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts. Responsible for assisting faculty in implementing and integrating Wiley's digital solutions. . Consult with ins...

Senior Customer Success Manager

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

Customer Success Manager - Investors Vertical

Similarweb

New York, NY

Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...

Customer Success Manager - Industrial

Pix11

New York, NY

Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...

Associate Dean for Enrollment Management and Student Success

York State Department Of Labor

New York, NY

With a strong commitment to social justice and progressive education, the inaugural ADEM will collaboratively create a more cohesive approach to Enrollment Management and Student services to position Bank Street to navigate a comp...

Voice of Customer Analytics Manager

Biospace

Plainsboro, NJ

VoC Analytics Strategy Development: Design and implement the VoC strategy to collect and analyze customer feedback using tools such as Net Promoter Score (NPS), customer satisfaction surveys, and omnichannel / marketing analytics....

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Revenue Enablement Program Manager & Curriculum Developer - Customer Success

York State Department Of Labor

New York, NY

Partner with Customer Success leaders to design a global enablement strategy that is aligned to key business priorities. Collaborate and partner with Revenue Enablement professionals to deliver gold standard training and developme...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

Customer Success Consultant

Lumen Technologies

New York, NY

Construct and implement Customer Success plans, driving customer value realization. Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives. Evaluate product and portal adop...

Customer Care Team Manager, Fluent Portuguese

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Manager, Sales and Customer Service

Macy's

New York, NY

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Competitive Success Manager

Adp

Roseland, NJ

Develop advanced understanding of strengths, weaknesses, technologies, and trends to become the competitive positioning subject matter expert. Leverage existing tools, content, and subject matter experts to curate Competitive Succ...

Senior Manager, Amazon Customer Experience – L'Oreal LUXE Division

L'oreal

New York, NY

$119,900 - $170,800 a year

Oversee Amazon site experience and continuously seeking out opportunities to make digital experiences friction-less for consumers and support evolving business objectives Drive CX excellence to increase conversion and engagement,...

Assistant Manager, Customer Operations - Empire Outlets

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location

York State Department Of Labor

New York, NY

Developing cohesive, compelling strategic visions for our clients that guide their overall business plans. Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy t...

Dealer Success Manager - Newark/Jersey City

Capital One

Jersey City, NJ

Recruiting: Sales - NJ - Jersey City, United States of America, Jersey City, New JerseyDealer Success Manager - Newark/Jersey CityAs a Dealer Success Manager, you will create and modify processes while collaborating with forward t...

Moody's RMS Graduate Program 2024 - Customer Success

Moody's

Hoboken, NJ

Graduate & Interns. Waterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 07030, US. Model specialists who guide clients in their effective use of our evolving climate and catastrophe models a...

Assistant Manager, Customer Operations - Shops at Northern Blvd

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Senior Manager, Custom Data Analytics Engineer

York State Department Of Labor

New York, NY

Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...

Director of Customer Success, Data and Analytics

Bny Mellon

New York, NY

$180,000 - $250,000 a year

The CS Team proactively engages with our clients to identify valuable opportunities aligned to their evolving business needs, shares best practices and new features, and drives change management and adoption activities. The candid...

Client Success Manager

York State Department Of Labor

New York, NY

Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor and deliver customer-centric solutions. Build relationships with consultants and brokers...