Customer Solution Manager jobs in Chicago, IL

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CUSTOMER IMPLEMENTATION MANAGER

We exist to fuel the worlds creativity and productivity by unleashing the power of content.Beyond a headless CMS, we are building an open composable content platform with infinite customization capabilities, the largest open-sour...

CompanyStrapi
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 14 hours ago See detail

Customer Implementation Manager New

Strapi

United States

We exist to fuel the worlds creativity and productivity by unleashing the power of content.Beyond a headless CMS, we are building an open composable content platform with infinite customization capabilities, the largest open-sour...

Sr. Manager - Performance Solutions New

Pinterest

United States

Manage and inspire a team of highly experienced and driven individuals, delivering results through your team via career, skill and personal development.. Take a data-driven approach to help understand and influence the advertiser...

Customer Success Manager (Nearpod) New

Renaissance

United States

Drive adoption, retention, and expansion among some of our most valuable school customers by understanding their needs, defining success criteria, and crafting success plans to help them achieve their goals.. Build, lead, and leve...

Customer Success Manager New

Hihello

United States

Customer Relationship Management: Serve as the primary point of contact and advocate for business customers. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding and Implementa...

Scale Customer Success Manager New

Ncontracts

Remote

$75,000 - $85,000 a year

Manage a large cohort of customers in their post-sales customer journey including kickoff, adoption, renewals, and advocacy. Build outreach campaigns using email, video, and in-app experiences to drive growth and upsell opportunit...

Customer Service Manager New

Wanderfull Brand

Remote

Possesses a Bachelor's degree in Business, Marketing or a related field (preferred). Boasts 10+ years of experience in Customer Service management, ideally within e-commerce. Excels in leadership and communication, empowering and...

Customer Onboarding Manager New

Beyond Pricing

Remote

Owning the new customer experience from Sales to Customer Success Management by leading trainings, driving product adoption, and helping customers achieve their business goals. Manage the Beyond Training & Certification process fo...

Customer Success Manager New

Advantive

Remote

Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed. Drive product adoption and usage of our software products and solutions to retain and grow reve...

Customer Success Manager II - Enterprise New

Lyra Health

United States

$106,000 - $163,000 a year

Serve as the primary relationship owner for our Enterprise segment employer customers (3,000-10,000 lives), maintaining regular contact with the customers benefits team members and other key stakeholders Partner with marketing to...

WARRANTY CUSTOMER CARE MANAGER New

Fischer Homes

Missouri, United States

Enjoy working with customers and providing excellent customer service, even when that isn't giving them everything they may ask for. Possess a process-oriented approach to troubleshooting. Seek out the root causes of issues to dev...

Customer Experience Manager New

Cev Multimedia Llc

Remote

None. Onboards new customers, building customer success plans, ensuring customers are rostered and trained on the platform. Conducts back to school meeting and mid-year review meeting. Provides high level of nurturing to support t...

Customer Success Manager New

Politemail Software

Remote

Serve as the Customer Success contact post-sale, beginning at onboarding and taking collaborative ownership through the entire customer lifecycle, including training and continual support. Collaborate daily with the Implementation...

Customer Experience Manager- State Farm Team Member New

Ramona Deculus State Farm Agency

Texas, United States

$45,000 - $100,000 a year

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage...

Manager, B2B Customer Success - Capital One Software - (Remote) New

Capital One

Remote

Cultivating trust and building relationships with business customers. Helping customers identify, document, measure, and achieve their desired business outcomes. Creating Customer Success plans and conducting periodic business rev...

Customer Service Manager New

Stella-Jones Corporation

Remote

Lead and manage a team of exempt and non-exempt employees; providing guidance, support, and fostering a positive work culture within the Customer Service department. Ensure the supervisors are equipped with the necessary skills an...

Customer Success Account Manager New

Localstack

Remote

$180,000 - $220,000 a year

Own and manage customer accounts, acting as the primary point of contact responsible for overall account health. Drive customer renewals and manage the end-to-end renewal process, ensuring a high rate of retention. Identify and pu...

Sr Manager, Customer Development

Aspire Bakeries

Remote - New York, United States

Manage key customer relationships and accounts to achieve all volume and value goals. Serve as expert on assigned customers and develops strategic customer plans that align with company goals and objectives.. Collaborate with VP t...

Staff Customer Solutions Engineer

Grafana Labs

United States

Provide general design and implementation guidance and help to implement Grafana Gloud (including applicable data sources, authentication, alerting, dashboards, and more). Educating and enabling viewers, editors, and architects ho...

Lead Customer Success Manager - Emerging Solutions

Workiva

United States

Drive customer adoption of the Workiva platform. Continuously prove return on investment (ROI) to your customers at the VP or Chief Executive level. Consult, internally and with the customer, on best practices, workflows, and mana...

Senior Manager, Customer Success (Mandarin)

Wonders

United States

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

Customer Care Manager IV

Lumen Technologies

Remote - United States

Partner closely with sales and service delivery eco-systems to understand and implement sold solutions. Provide critical date management and escalation support to meet committed delivery objectives. Validate order details for sold...

Department Manager - Miami, United States - NovaWorks Solutions

Novaworks Solutions

United States

You skillfully implement national sales concepts. You have everything under control, from cost and revenue development to regular inventories, merchandise planning, and flow. You implement your ideas for measures that will inspire...

Senior Manager, Enterprise Customer Success

Muck Rack

United States

Attract, hire, onboard, coach, and retain top Customer Success Managers while implementing performance management strategies to ensure your team consistently attains and exceeds quota. Assess, forecast and mitigate any risk of ch...

Principal Project Manager - Contact Center Solutions (Genesys)

Ttec Digital

United States

Manage the overall delivery relationship with assigned project clients. Frequent and direct contact with senior level managers, directors and executives to provide technical expertise and project status. Lead overall implementatio...

Senior Product Manager, Account Solutions

Hsbc

United States

Manage P&L of account-based products (DDA/Current Account, ECR, etc.) Drive pricing and revenue optimization initiatives Lead product governance Lead initiatives, working closely with stakeholders in Sales, Client Services, Market...

Strategic Customer Success Manager

Edb

United States

Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.. Create and implement individual Customer Success Plans by assessing, identifyin...

Enterprise Customer Success Manager

Lumos

United States

Onboarding Expert: Partner closely with Account Executives and Solutions Engineers to provide a smooth handoff experience as accounts graduate from Prospect to Customer. Manage internal and external counterparts to ensure kickoff...

Product Solution Manager

Jpmorgan Chase & Co

Chicago, IL

Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients needs and objectives. Serves as a subject matter expert on...

Senior Representative, Customer Order Management

Cardinal Health

Arkansas, United States

$17.60 - $25.20 an hour

Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including, but are not limited to; Customer Order fulfi...

Customer Success Manager - Mortgage

Argyle

United States

Own the customer lifecycle by onboarding new clients, driving adoption, tracking renewals, and working closely with the sales team on upsells and cross-sells. Manage and nurture multiple customer relationships, including proactive...