Customer Onboard Specialist jobs in San Mateo, CA

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PRODUCT MANAGER, GROWTH (NEW CUSTOMER ONBOARDING)

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

CompanyUpwork
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

Technical Project Manager - Core Customer Onboarding (Spanish or Portuguese Speakers Preferred)

Neo4J

San Mateo, CA

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deplo...

Program Manager, Scale Customer Onboarding

Figma

San Francisco, CA

Own and manage Scale Customer Onboarding programs. Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization. Guide customer goals and successfully drive a high...

Onboarding Specialist

Homebridge

San Francisco, CA

$66,560 - $69,928 a year

Serve as the primary point of contact for candidates, new hires, hiring managers and other stakeholders regarding the onboarding process. Implement innovative ways to onboard new employees and reach a more scalable and measurable...

Customer Support Specialist

Megaport

Brisbane, CA

Providing high-quality customer service. Managing multiple customer communication channels. Meet or exceed Customer Support KPIs and SLAs. Adhering to operating procedures and policies. Thoroughly document work using relevant syst...

Customer Advocacy Specialist

Ringcentral, Inc.

Belmont, CA

Working closely with RingCentral's customer-facing teams to identify customer advocates. Building and nurturing relationships with customers and internal stakeholders including customer success, sales, marketing, and product teams...

Customer Service Specialist

Tcwglobal

San Francisco, CA

Document, sort, pack, and ship customer mail. Monitor the flow of mail from our remote locations to our processing center(s) and investigate any disruptions, opening cases, contacting vendors, and submitting refunds/claims when ne...

Customer Application Specialist

Sirona Medical

San Francisco, CA

Proactively respond to client issues and maintain active monitoring of client sites. Expedite resolution of requests in accordance with our Standard Operating Procedures and Service Level Agreements, collaborating cross-functional...

Customer Ops Support Specialist II

Pinterest

San Francisco, CA

$79,050 - $163,000 a year

Manage technical support issues on a daily basis: verify issues, isolate and diagnose the problems and resolve the issues across Pinterest's business products suite. Handle escalations from outsourced vendors, and contribute to im...

Customer Success Specialist Imaging - IT

Zeiss

Pleasanton, CA

Work with customers to solve imaging science computing process problems with ZEISS software and ZEISS or Customer supplied computing hardware. Discuss IT related technical requirements and infrastructure and data security question...

Customer Experience Specialist / Motorsports (Remote, USA)

Apex Wheels

Pleasanton, CA

Help customers place new orders and edit existing orders. Process returns, exchanges, warranties, and refunds. Review online orders for potential fraud or other issues prior to their release. Provide customers with status updates,...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple

Emeryville, CA

$27.75 - $34.55 an hour

You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interacti...

Customer Support Specialist 1 (Dublin, CA)

Savvymoney

Dublin, CA

$22.50 - $29.00 an hour

Manage daily registration support requests with timely responses and resolutions. Collaborate with partnership, product, and tech teams to identify issues and fixes. Track Customer Support SLA and make recommendations for process...