Customer Lead jobs in New York, NY

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CUSTOMER EXPERIENCE TEAM LEAD (NY, NJ OR FL BASED)

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

CompanyWonder
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

GTM Lead, Customer Lifecycle

Mongodb

New York, NY

Identify and quarterback the work to alleviate roadblocks in handoff, onboarding, and ongoing support. Identify unique risks to platform selling that could inhibit successful onboarding and partner with our technical teams to buil...