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Customer Experience Analyst jobs in New York

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SENIOR CUSTOMER BUSINESS ANALYST, CUSTOMER CONNECTIONS

Use data to gather insights, identify patterns, and make recommendations to improve business processes. Conduct complex billing analysis related to major account escalations including summary bills - occasionally assisting with cu...

CompanyNational Grid
AddressNew York, NY
CategoryInformation Technology
Date Posted 10 minutes ago See detail

Senior Customer Business Analyst, Customer Connections New

National Grid

New York, NY

Use data to gather insights, identify patterns, and make recommendations to improve business processes. Conduct complex billing analysis related to major account escalations including summary bills - occasionally assisting with cu...

10 minutes ago seen See more...

Senior Analyst, Omni Experience

York State Department Of Labor

New York, NY

Drive customer strategy ideation and storytelling (e.g. developing and leading PowerPoint presentations) in partnership with the Strategy and Consumer Insights teams to prioritize customer opportunities and create an omni-centered...

2 days ago seen See more...

SAP Customer Experience (CX) Journey Lead

Sap

New York, NY

Lead cross functional workshops across board areas including M&S, CS, PE, T&I organizations to develop customer journeys and services maps. Leverage human-centered design principals to create compelling experiences as applied to c...

7 days ago seen See more...

Customer Experience Agent - Western New York

Tompkins Community Bank

Batavia, NY

$16.25 - $17.50 an hour

Responsible for managing inbound calls in a timely manner in a multi-bank environment. Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking...

3 weeks ago seen See more...

Senior, Consumer Insights - Customer Experience

Macy’s

New York, NY

$102,960 - $171,600 a year

Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research. Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and...

4 weeks ago seen See more...

Senior Lead Customer Experience Consultant

York State Department Of Labor

New York, NY

Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...

4 weeks ago seen See more...

Customer Experience Representative

Enterprise Holdings, Inc.

Buffalo, NY

It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. This position's starting pay is $18.00/hr R...

4 weeks ago seen See more...

Retail Customer Experience Coordinator

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

a month ago seen See more...

Customer Experience Manager

Five Below

Staten Island, NY

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

a month ago seen See more...

Customer Experience Representative

Ttec

New York, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

2 months ago seen See more...

Customer Experience Representative

Ttec

Brooklyn, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

2 months ago seen See more...

Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time - Now Hiring

Macys

Poughkeepsie, NY

$15 - $21 per hour

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

2 months ago seen See more...

Customer Experience Business Intelligence Intern (Summer 2024)

Pair Eyewear

New York, NY

Drive continuous improvement and serve as creative problem solver for the organization which directly supports the Pair customer journey. Conduct routine reporting (daily, weekly, monthly) as well as various ad hoc analysis to hel...

2 months ago seen See more...

Customer Experience Specialist

Korg

Melville, NY

This role will spearhead initiatives aimed at fostering positive experiences for both business-to-business (B2B) and business-to-consumer (B2C) interactions, with a focus on achieving sustained customer satisfaction, operational e...

2 months ago seen See more...

Intern - Customer Experience

York State Department Of Labor

New York, NY

Serve on the customer journey team and provide input to different processes to improve the Customer Experience. . Assist the Customer Experience team in analyzing and reporting on the voice of the customer surveys. Provide feedb...

2 months ago seen See more...

Manager Customer Experience

Resorts World New York

South Ozone Park, NY

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

2 months ago seen See more...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Services Representative (Benefits) - no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Insights Analyst

B&H Photo

New York, NY

$72,000 - $90,000 a year

Assists in developing, generating, and distributing daily, weekly, and monthly reports as needed. Creates intuitive charts and graphs for visual indication of weekly/monthly/quarterly trends analysis. Uses analytic skills and tech...

a month ago seen See more...

Hybrid Customer Representative (Insurance) - No Experience Required

Hire-Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

a month ago seen See more...

Customer Representative (Benefits) - No Experience Required

Hire-Standard Staffing

Brooklyn, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

2 months ago seen See more...

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