Customer Care Team Leader jobs

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CUSTOMER SUPPORT TEAM LEADER(GLOBAL)

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

CompanyClipboard Health
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 5 days ago See detail

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

Customer Operations Team Leader

Perkinelmer

Trenton, NJ

Supervise daily work activities while guiding processes and procedures per the customer and PKI requirements. Collaborate with all cross functional teams to assure consistent customer satisfaction, vendor cooperation, and timely c...

Team Leader, Customer Experience & Outreach

Crate & Barrel

Texas, United States

Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader. Coach associates on exceptional performance and maintain a strong visible presence in the department/work...

Automotive Customer Service Team Leader

Nick Mayer Chevrolet Gmc

Dickson, TN

$16 - $22 an hour

401(k). Paid Vacation. Paid Holidays. Health Insurance. Dental Insurance. Vision Insurance. Life Insurance. Disability Insurance. Highly competitive pay. Career training. Outstanding working conditions. Establish sales goals and o...

Customer Care Team Manager

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Customer Care Team Lead

Sunbit

Las Vegas, NV

$48.4K - $61.3K a year

Provide customer service in the form of inbound and outbound calls and/or emails Help hire and train new employees Oversee and assess agent activity Coach agents to gain knowledge and skills for excellent customer service Lead tea...

Direct Care Team Leader

Mission Road Ministries

San Antonio, TX

$15.05 an hour

401(k). Dental insurance. Employee assistance program. Health insurance. Life insurance. Paid time off. Referral program. Retirement plan. Vision insurance. 8 hour shift. Monday to Friday. Weekends as needed....

Customer Care Team Representative

Coversafe Inc

Thomaston, CT

Provides exceptional customer service. Handles heavy incoming call volume from Coversafe customers. Able to create or update customer profiles in database while on the phone with the customer. Able to create service orders and ret...

Patient Care Team Leader (WA)_Health Center

Planned Parenthood Gnhi

Seattle, WA

$26.65 - $44.42 an hour

Perform back office and front office responsibilities as required by the health center. Serve as a knowledgeable resource for staff and volunteers on health center operations and agency policies and procedures and actively seeks t...

Patient Care Team Leader (WA)_Health Center

Planned Parenthood Gnhi

Bellevue, WA

$26.65 - $44.42 an hour

Perform back office and front office responsibilities as required by the health center. Serve as a knowledgeable resource for staff and volunteers on health center operations and agency policies and procedures and actively seeks t...

Customer Team Leader

The Clorox Company

Oakland, CA

Works outside the enterprise to learn and generate opportunities that create value for the company. Creating and nurturing a category strategy and business plan. Translates external signals and data to create and vision and strate...

Payroll Care Team Leader

Gusto, Inc.

Las Vegas, NV

$73,000 - $91,000 a year

Lead a Customer Care team of passionate individuals and support their daily activities. Create an environment of continuous development and improvement through mentoring, coaching, and feedback. Understand your team's performance...

Customer Service Team Leader

Mississippi State Personnel Board

Mississippi, United States

$50,431.39 a year

Characteristics of WorkSee MSPB Careers for information regarding this classificationsExamples of WorkADDMinimum QualificationsTypically requires High School Diploma or equivalent and 6-8 years of experience, two years of which mu...

Store Team Leader - Retail Customer Experience

L. L. Bean

Clinton Township, MI

$40.2K - $50.8K a year

This is a support role under the People area of responsibility for stores. Develops and delivers exciting and engaging store activations, clinics, and demonstrations with an emphasis on Learn, Try, Buy and Enjoy principles. Drive...

Customer Operations Team Leader

Perkinelmer

Harrisburg, PA

$77.9K - $98.6K a year

Supervise daily work activities while guiding processes and procedures per the customer and PKI requirements. Collaborate with all cross functional teams to assure consistent customer satisfaction, vendor cooperation, and timely c...

Customer Care Group Team Lead (External Applicants)

Criminalrecordcheck.com

Raleigh, NC

$37.9K - $48K a year

Demonstrate leadership by overseeing the daily operations of the CCG team and assisting the Operations Manager with additional tasks. Provide written assessments of team members performance as requested. First step approval of em...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

Whole Foods Market

Sacramento, CA

Models and delivers outstanding Customer Service. Sets and achieves the highest standards of retail execution. Works with Team Leader to achieve cost, margin, expense and labor targets. Follows through on all customer questions an...

Customer Operations Team Leader

Perkinelmer

Sylvania, PA

Supervise daily work activities while guiding processes and procedures per the customer and PKI requirements. Collaborate with all cross functional teams to assure consistent customer satisfaction, vendor cooperation, and timely c...

Team Leader of Social Media Care

Paycom Payroll Llc

Oklahoma City, OK

$79.8K - $101K a year

Coach, develop, and lead team; and, assign and manage work conducted within the group Monitor, track and report on Paycoms online presence across numerous platforms in real time. Review and moderate user generated comments, posts...

Customer Service/Sales Team Leader

The Bradbury Company

McPherson, KS

Customer Service:Answer customer inquiries politely and professionally via phone, email, or chat.Recommend products and services that suit customer needs and preferences.Explain and demonstrate product features and benefits.Handle...

Director/Team Leader Customer Service

Pfizer

Lake Forest, IL

$161,600 - $269,400 a year

The Director Team Leader position is responsible for maintaining and leading a best in class team of Customer Service colleagues consisting of multiple OTE and exempt employees assigned primarily to support Pfizers Hospital Bus...

Care Center Team Leader - Account Sec & Claims - Business

Truist Bank

Wilson, NC

$50.6K - $64K a year

Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Foster an enviro...

Customer Service Team Leader

Mississippi State Personnel Board

Mississippi, United States

$36,624 - $45,000 a year

Characteristics of WorkSee MSPB Careers for information regarding this classificationsMinimum QualificationsTypically requires High School Diploma or equivalent and 6-8 years of experience, two years of which must have included li...

Team Leader Customer Service

Conagra Brands

Delaware, United States

Conagra tiene una cultura inclusiva con el mayor impacto y energa en la industria de alimentos. Nuestro equipo es diverso y adopta el debate para desafiar las condiciones actuales del mercado/negocio. Somos respetados por nuestra...

Welcome Team/Customer Care

Southbay Woman Gym And Day Spa

Torrance, CA

$16 an hour

Dental insurance. Health insurance. Paid time off. Referral program. Vision insurance. 1 year. Day shift. Night shift. Every weekend. Monday to Friday. In-person....

Healthcare Customer Service Team Leader (Jax/Orlando remote)

Centauri Health Solutions

Jacksonville, FL

Serves as member of Operations Team. Keeps up-to-date on industry changes to reimbursement methodology, coverage policies, etc. and communicates implications as appropriate. Meets as necessary with leadership for ongoing project p...

Team Leader for Retail Customer Service | Philippines

Peak Support

United States

$42.3K - $53.6K a year

Strong verbal and written English skills Strong performance management background Open to shifting, flexible in terms of work hours, and working on holidays Excellent coaching skills Can work under extreme pressure Possess above a...

Senior Team Lead, Customer Support - EUV Installation Leader

Asml

Phoenix, AZ

Manage the engineering teams that perform the installations. Drive the operational performance of the teams including: safety, execution quality, continuous improvement, team capabilities, cost, and team utilization. Responsible f...