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SENIOR OPERATIONS CONTACT CENTER ENGINEER - ARLINGTON, UNITED STATES - FISHER INVESTMENTS

Support and troubleshoot Contact Center technologies including various applications and integrations. Collaborate with peers and technical teams on the design and requirements of the Contact Center platform. Manage user roles and...

CompanyFisher Investments
AddressUnited States
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Senior Operations Contact Center Engineer - Arlington, United States - Fisher Investments

Fisher Investments

United States

Support and troubleshoot Contact Center technologies including various applications and integrations. Collaborate with peers and technical teams on the design and requirements of the Contact Center platform. Manage user roles and...

Senior Operations Contact Center Engineer

Koin

Tualatin, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Operations Contact Center Engineer

Koin

Newberg, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Senior Software Engineer, Contact Center

Zoom Video Communications Inc

Remote - Oregon, United States

Collaborating with multidisciplinary teams to understand project requirements and objectives. Demonstrated technical proficiency, especially in Java development and cloud-based software architecture and Springboot. Overseeing the...

Contact Center IS Engineer

Biospace

Washington, DC

Works with the Senior Manager, Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system availability for Contact Center Services. Primary DWX-Amgen Assist relationship...

Registered Nurse - Clinical Contact Center

Department Of Veterans Affairs

Shreveport, LA

Competitive

The Clinical Contact Center staff focus on providing first call resolution, which means our Veterans concerns are resolved within the first call. Professional nursing triage encompasses independent and collaborative practice, whic...

Payroll Contact Center Representative

Johnson & Johnson

Lorida, FL

Respond to payroll inquiries from current and former Johnson & Johnson employees (and, occasionally, non-employees such as contractors). Utilize reference materials, such as our online knowledge base to maintain a basic understan...

Contact Center Specialist - Chinese Bilingual (Remote)

Kinship Health

Kokomo, IN

$40,000 - $48,000 a year

401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday. Are you able to type 45 WPM? What is your desired salary? High school or equivalent (Preferred). call center: 1...

Contact Center Modernization Program/Product Leader (Business Execution Executive)

York State Department Of Labor

New York, NY

Provide vision and set direction for strategic cross-border and international multi-business line initiatives. Drive growth in revenue and the international footprint through the identification of synergies with Business Execution...

Contact Center- Test Scheduling- Work From Home

Mercy

Springfield, MO

$31.6K - $40.1K a year

Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work. High School diploma required some college helpful.Minimum skills, knowledge and ability requirements:- Ability to communicate effectively...

Contact Center Agent

Smartfinancial

Tampa, FL

$16 - $18 an hour

Handle a high volume of outbound calling daily and ask qualifying questions. Encourage the customer to receive a competitive quote from a licensed agent. Meet performance expectations and KPIs. Must live Florida office in Tampa- 5...

Manager, Contact Center Operations and Clinical Services

Solari, Inc.

Denver, CO

life insurance, paid time off, long term disability, 401(k)

Conducts all aspects of supervision to the supervisor teams and does so timely according to procedure. Ensures all floor procedures are accurate and up to date, and attends all internal meetings related to quality, policy, and com...

Supervisor, Contact Center Operations

Solari, Inc.

Denver, CO

life insurance, paid time off, long term disability, 401(k)

Actively monitor the agent status system to help manage the work activity of the Contact Center agents; including incoming and outbound contacts, queues, delay times, and the status of agents to accept new contacts in a timely man...

Workforce Analyst Contact Center

Osf Healthcare

Peoria, IL

$21.30 - $25.05 an hour

Education: High School/GED Experience: 3 years of experience in scheduling, staffing analysis, or workforce management 2 years of experience in a call center environment. Experience using reporting tools Other skills/knowledge: Cu...

Centralize Talent Contact Center Coach

Andersen Corporation

Remote

In a fast-paced environment, you'll provide real-time coaching and feedback to agents and confirmers. This involves actively monitoring live calls and reviewing recorded interactions to identify opportunities for improvement. You'...

Contact Center Representative Part Time Midvale

Cyprus Credit Union

Midvale, UT

$18.20 an hour

High school diploma or equivalent One year of credit union experience Thorough knowledge of member services and financial products provided Understanding of member bookkeeping procedures Computer and 10-key skills Phone skills and...

Field Engineer (Telecom / Data Center)

Rise Technical

Kansas City, KS

US$30 - US$36 per hour + overtime + car allowance + Fuel

Field Engineer (Telecom / Data Center) $30-$36 per hour + Car allowance + Overtime Time&Half + 401(k) + Healthcare + Fuel cardKansas City - Field based Are you a Field Engineer from the Data Center and telecom industry and looking...

Inside Sales Contact Center Manager

Paysafe

Jacksonville, FL

Lead, motivate, and mentor a team of appointment setters to drive performance and meet individual and team objectives.. Review daily reports and provide written and verbal summaries when necessary to the leadership team.. Identify...

Contact Center Associate

Bank Of Washington

Washington, MO

$33.2K - $42K a year

Work Life Integration: company holidays, paid vacation and sick leave, community volunteering, and social event outings. Financial Wellness: 401K program with robust company match, paid parental leave, uniform allowance, paid life...

Customer Service Specialist, Contact Center at Avenue North

Christiana Care Health Systems

Wilmington, DE

This is a full-time Monday to Friday position between 7am to 6pm. Hours are all encompassing, will not exceed 40 hours a week. Full Medical, Dental, Vision, Life Insurance, etc. Two retirement planning offerings, including 403(b)...

Clerk 3 - Contact Center (NBOE)

Newark Board Of Education

Newark, NJ

$52,591 - $57,991 a year

Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.REPORTS TO: Department HeadSALARY, EMPLOYMENT PERIOD AND UNION AFFILIATI...

Legal Contact Center Associate | On-Site Downtown Seattle

Terra Staffing

Seattle, WA

Respond to inbound calls regarding legal claims. Utilize script-system to answer questions and provide information in a compliant manner. Accurately document and enter call details into internal CRM. 1+ years call center or phone-...

Contact Center Representative

Finger Lakes Dental Care

Canandaigua, NY

$17 - $21 an hour

Giving our patients their highest level of service every day. Standing behind all the services that we offer Working with everyone on our team for a smooth and productive day. An understanding of how patients feel walking into a d...

Resource Specialist - Contact Center

Uva Health

Charlottesville, VA

$15.68 - $24.30 an hour

This customer-focused role facilitates a variety of duties that focus on patient, community, and referring provider calls to UVA Health, the ordering of specialty health equipment, utilizing the Medical Center paging system, and m...

Contact Center Advocate I/Part Time/Days/Jackson

Henry Ford Health

Jackson, MI

High school diploma or G.E.D. equivalent required. Two years customer service experience. An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Strong computer sk...

Data Center Mechanical Engineer

Nesco Resource

Denver, CO

$75,000.00 to $80,000.00 •

Participate in all aspects of mechanical design and engineering including development of basis of design, scope of work, implementation processes and commissioning plans. Supports maintenance of all Denver mechanical systems to en...

Certified Member Service Representative (Contact Center)

America First Credit Union

Roy, UT

$14.50 - $17.00 an hour

High school graduate or equivalent.. Thorough knowledge of Member Services and products.. Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications. 1-3 years experience in a full ser...

Director Contact Center AI Workflow Development

Tristar Centennial Medical Center

Nashville, TN

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

Contact Center Dispatcher

Bordner Human Resources Co.

Missouri, United States

$40,000 - $45,000 a year

The main objective is to meet weekly Net Issued Appointment targets by identifying calendar gaps and mobilizing teams to fill them promptly. Assisting the Sales Director in assigning leads. Serving as a liaison between the Sales d...