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Call Center Senior Representative jobs in Massachusetts

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311 SENIOR CALL CENTER REPRESENTATIVE

Assists the CSR's and the Director daily on tasks . Conducts data gathering, updating and administrative work for the 311 Call Center. Manages billing Munis update and dispute resolutions and follow-up. Experienced with developing...

CompanyCity Of Springfield
AddressSpringfield, MA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

311 Senior Call Center Representative

City Of Springfield

Springfield, MA

Assists the CSR's and the Director daily on tasks . Conducts data gathering, updating and administrative work for the 311 Call Center. Manages billing Munis update and dispute resolutions and follow-up. Experienced with developing...

2 months ago seen See more...

Call Center Representative - Lawrence/Hybrid

Partners Healthcare

Lawrence, MA

All required technology . Robust, personalized training. Routine meetings/trainings to stay connected to the team. Standard workflows/performance metrics. High school diploma or GED required. Previous experience in a medical call...

a week ago seen See more...

Call Center Representative - REMOTE (P-T & F-T)

Dambrosio Eye Care

Lancaster, MA

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that...

a week ago seen See more...

Call Center Representative - 2nd Shift

Renewal By Andersen | Esler Companies

Framingham, MA

The ability to work in a fast-paced environment and collaborate. The drive to hone your craft and consistently achieve goals. A warm communication style and capable computer skills. A positive attitude with the ability to multi-ta...

a month ago seen See more...

Call Center Representative

Mosquito Mary's

Plainville, MA

Bonus based on performance. Competitive salary. Opportunity for advancement. Training & development. Research and make outgoing calls to attract new customers. Answer incoming calls from customers in a professional and courteous m...

2 months ago seen See more...

Call Center Representative

Cranney Home Services

Danvers, MA

Pay: $20-$24/hr. PLUS bonuses! Get paid weekly! Every Thursday is payday!. Monday-Friday 9:30 am-6:00pm (in-office). Medical premiums including dental, vision and life insurance for you AND your family. Company Matched 401K. Paid...

2 months ago seen See more...

Collector/Call Center Representative

Zwicker & Associates, P.c.

Andover, MA

Health insurance. Vision insurance. Dental insurance. 401(k). Paid time off. Outbound call center, calling debtors who owe money to our clients and discuss their ability to pay and share repayment options available. Record accurat...

2 months ago seen See more...

Call Center Representative I - Full Time - Swansea MA

Cardis Furniture & Mattresses

Swansea, MA

Manage and answer a large amounts of inbound and outbound calls and electronic messages ina professional, timely and satisfactory manner and resolve all questions, requests and changes to ensure the highest level of customer sati...

2 months ago seen See more...

Automotive Call Center Representative

Herb Chambers

Randolph, MA

Daily communication with customers on inbound calls, outgoing calls and texting solutions to schedule service appointments. Basic customer service follow-up calls after completion of service visits. Maintain and follow our script...

2 months ago seen See more...

Customer Call Center Representative

Jordan's Furniture

East Taunton, MA

Team atmosphere Were all family here! Fast paced environment Your days will fly by. Career growth The possibilities are endless. Problem solving Like Puzzles? Put the pieces together to WOW our customers. Great Benefits...

2 months ago seen See more...

Call Center Representative (Remote after Training)

E-Zpass Ma/Transcore

Auburn, MA

$16.50 an hour

Process telephone, email & chat inquiries, fax information/applications to customer if required. Perform account maintenance, including address changes, vehicle changes, transponder changes, payments, adjustments, statement reques...

2 months ago seen See more...

Call Center Representative I

City Of Boston Credit Union

Boston, MA

$29.34 an hour

Ensure excellent member service; every call, every time. Answer inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities. Perform member transactions and inquiries (releasing check hol...

2 months ago seen See more...

Member Services Representative - Call Center

Tremont Credit Union

Milton, MA

At least one year of CU or bank retail experience. Proficiency with Microsoft Office, or software, applications, and SaaS currently used by TCU and assigned to this position. Can perform responsibilities accurately and timely with...

2 months ago seen See more...

Customer Service Representative (Call Center)

Barrow Industries

Norwood, MA

401(k). Health insurance. Paid time off. 3 years. 8 hour shift. Monday to Friday. In-person....

2 months ago seen See more...

Call Center - Customer Service Representative (FT) On-Site Westfield

Westfield Bank

Westfield, MA

Meet or exceed established Customer Service standards. Ensure an exemplary level of quality Customer Service in a positive welcoming manner and represent the Voice of Westfield Bank via telephone/email. Properly identify callers u...

2 months ago seen See more...

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