Call Center Analyst jobs

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CALL CENTER CUSTOMER SERVICE AND DATA ENTRY REP

Maintain database by entering new and updated customer and account information. Prepare source data for computer entry by compiling and sorting information. Establish entry priorities. Process customer and account source documents...

CompanyRemx The Workforce Experts
AddressSan Diego, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted just now See detail

Call Center Customer Service and Data Entry Rep New

Remx The Workforce Experts

San Diego, CA

Maintain database by entering new and updated customer and account information. Prepare source data for computer entry by compiling and sorting information. Establish entry priorities. Process customer and account source documents...

WVU-Call Center Analyst -60735

Wvu Medicine

Morgantown, WV

Serves an expert as a scheduling trainer for department and works with Contact Center Supervisors and Team leads ensuring training methods and standard protocols4. Performs thorough research of complaints using Epic, call logs and...

Data Analyst, Contact Center Analytics(Flex Home/Office)(Madison, WI) New

American Family Mutual Insurance Company

Madison, WI

Develop actionable performance management reports for the Contact Center and back-office teams. Manage the monthly Contact Center incentive process as well as ongoing maintenance. Analyze Contact Center metric trends to uncover in...

Call Center Systems Coordinator/Data Analyst

Metro

Houston, TX

The primary goal of the systems coordinator is to improve service level delivery and wait time performance through proactive management of call flows, staffing assignments and automated information tools. Provides excellent cust...

Guest Services/Call-center Agent New

Sage Hospitality Resources L.l.c.

Savannah, GA

Sage hotel & restaurant discounts across the US. Marriott discounts. Medical, Vision, & Dental Insurance. 401K. Free Shift Meal. Greets and completes established check-in procedures for arriving guests on a daily basis, using both...

Call Center Trainer New

Spring Oaks Capital, Llc

Albuquerque, NM

$60,000 - $70,000 a year

Develop educational materials, such as digital presentations, how-to manuals, and instructional videos. Prepare ongoing education procedures and training material. Schedule and conduct training sessions on various Call Center topi...

Call Center Representative | Winterville, NC New

Cornerstone Staffing

Winterville, NC

Collect delinquent accounts promptly and professionally, following standardized procedures Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept Negotiate payment arran...

Call Center Activations Agent New

Exploria Resorts

Orlando, FL

Up To $35 per hour

Maintain high accuracy and confidentiality in entering, reviewing, and updating tour packages. Maintain a sales-driven attitude to promote the travel on the vacation packages,. Answer questions about vacation destinations, resort...

Patient Access-Call Center Specialist I New

Gillette Children's Specialty Healthcare

Saint Paul, MN

Phone Coverage: Primary point of contact for patients, families, and other customers engaging with Gillette over the phone. This includes both inbound and outbound calls occurring through Gillette's main phone number. Appointment...

Practice Integration Specialist - HHC Call Center New

Hartford Healthcare

Hartford, CT

Here our Access Champions are focused on providing excellent customer service while having fun, working as a team and making every interaction matter. The role will primarily focus on identifying trends, monitoring performance, an...

Call Center Representative - Now Hiring New

Government Employees Insurance Company

Tucson, AZ

$18.51 per hour

Premier Medical, Dental, and Vision Insurance with no waiting period**. Paid Vacation, Sick and Parental Leave. 401(k) Plan with up to 6% company match. Tuition Assistance including Direct Billing and Reimbursement payment plan op...

Entry Level Call Center Representative

Adecco

Chula Vista, CA

$16.50/Hour

Weekly pay at $16.50/hr Room for growth. Open Monday through Friday from 8am to 5 pm Benefits package...

Nursing Care Technician/On-Call/Markey Cancer Center BMT New

University Of Kentucky

Lexington, KY

The conditions of work may involve exposure to communicable diseases and injury from intractable patients or sharp instrumentsShift:ON CALL POSITION. This dynamic environment supports collaborative efforts among the nursing staff...

Business Analyst - Coordinated Care (Medical Center) New

Houston Methodist Hospital

Houston, TX

Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information. Acts as liaison between the customer and the technical team...

Technical Project Manager - Service Delivery Center - Senior Analyst - San Antonio

York State Department Of Labor

New York, NY

Create and develop project charter, scope and schedules, then plan and assign resources to a project. Advise and consult with other departments about production software issues, concerns, problems and questions. Manage resources,...

Call Center Quality Analyst/Training Development

Enlightened Inc.

Jersey City, NJ

$31.35 an hour

Monitor daily phone calls of CSRs to ensure accurate and timely information is provided to customers. Monitor customer email responses to ensure their issues or problems are professionally addressed in a timely manner. Train perso...

Operations Analyst Sr. - Employee Benefits Distribution (Call Center)

Pnc Financial Services Group, Inc.

Pittsburgh, PA

Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. Processes and/or reconciles complex transactions of varying risk...

Capacity Planning Analyst - Call Center

Maximus

Hartford, CT

Develop and maintain accurate forecasts to predict staff need under a variety of intake volumes, and conditions using data/statistical analysis, simulation modeling and other mathematical methods.2. Facilitate discussion among pro...

Call Center Business Analyst - Contract

Intuitive Technology Group

Eden Prairie, MN

Business Analysis . Requirements/feature development for overall systems capability. Calling Systems Assessments for interface requirements. TCPA Experience. Ability to translate legal documents into business requirements....

Call Center Quality Assurance Analyst

Pls Financial Services, Inc.

Oak Brook, IL

Complete 100% of scheduled monthly quality reviews. Participate in calibration session with CFS leadership to review performance and consistency of scoring. Review performance at the supervisor/manager level to ensure each area/in...

Calle Center Data Analyst

Best Foot Forward Solution Services

Chicago, IL

$53,016 - $67,826 a year

Take the lead position on creating and analyzing data reports on Operations team activity. Develop and maintain reporting tools and dashboards to track key performance indicators (KPIs). Analyze reports and trends and provide reco...

Call Center -S1

Boston Scientific

United States

Answer all incoming Customer Service calls promptly and manage them effectively and efficiently. Address questions and educate patients, practices, and sales staff. Handle specified technical monitor issues. Redirect calls to subj...

Inbound Call Center- HYBRID

At&T

Johnson City, TN

Youll work in a fast-paced environment that handles a high volume of calls, chats, emails, or other types of customer interactions.. Youll instill confidence and loyalty in customers through thoughtful listening and utilizing y...

Call Center Campaign Representative- Wichita, KS or Dallas, TX

Envision

Dallas, TX

Careers with purpose. Teamwork environment. Amazing 401K Retirement Plan. Medical, Dental, Vision, FSA Plans. 10 Paid Holidays. PTO & Vacation. Receive and handle large amounts of inbound calls as assigned. Carefully record custom...

Call Center Campaign Representative Dallas, TX

Envision

Dallas, TX

Careers with purpose. Teamwork environment. Amazing 401K Retirement Plan. Medical, Dental, Vision, FSA Plans. 10 Paid Holidays. PTO & Vacation. Receive and handle large amounts of inbound calls as assigned. Carefully record custom...

Customer Service/Call Center Agent

Bcforward

Indianapolis, IN

The Remote Customer Care Agents will support the client. They will specifically support the users who utilize the Financial Banking Cards. In slower times, they will be able to support other areas of the business. This will only b...

Call Center Representative

Bcforward

Tempe, AZ

Requirements. At least 6 months of Call Center experience. Strong computer and phone skills. Ability to use web-based computer applications. Excellent communication skills both written and verbal, and internal personal skills. Abl...

Director, Call Center

Optum

Torrance, CA

Oversight and direct management of the support functions that allow for smooth operations of the Patient Support Center. Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage th...

Call Center Customer Service Rep

Lkq Corporation

Grand Prairie, TX

Handle phone and emails from customers.. Call center functions to provide quality Customer Service.. Ensure the company establishes and maintains constant communication with customers.. Understanding of eBay and eCommerce sites (i...

Triage Registered Nurse - Hartford HealthCare Call Center

Hartford Healthcare

Hartford, CT

The Triage Registered Nurse-Access Center is a member of the Access care team, responsible for using decision making skills to assess patient needs. The Triage Nurse will apply clinical knowledge and judgment and use decision maki...