Address
Form of work
SalaryPosition Information
Working Title of Vacant Position
Public Safety Telecommunicator III
Job Type
Full Time
Posting Type
City Employees Only
Number of Vacancies
1
Department
POLICE
Division
POLICE PSEC
Requisition Number
2024147
Number of hours worked per week
40 hours + Overtime as required
Work Schedule
Rotating 12-hour shifts: 6:00AM-6:00PM/12:00PM-12:00AM/6:00PM-6:00AM; Fixed for 4 months including weekends and holidays; must also be available to work overtime when required to meet operational needs
**all shift hours and shift assignments are subject to change based on operational needs
**all shift hours and shift assignments are subject to change based on operational needs
Work Site Location
Chesapeake, VA
Position Driving Requirement
O - Occasional
Pay Grade
GE13
Pay Basis
Semi-Monthly
Advertised Salary
$57,526 – $76,222 starting salary range
Promotion – starting salary increase increase is based on employee’s current salary rate
Promotion – starting salary increase increase is based on employee’s current salary rate
Job Description
- Supervises or leads others as directed, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination.
- Oversees or performs the answering of emergency services phones, recording of essential information and dispatching of units from appropriate agencies such as Police Department, Fire Department, or other emergency response activities; intervenes in difficult situations.
- Oversees or responds to administrative phones, other communications devices, and citizen requests; decides on appropriate courses of action, dispatches assistance as required, or refers to appropriate service agency.
- Provides assistance to emergency services personnel by answering questions, researching information, or performing other services.
- Assists and advises less experienced Dispatchers or others; monitors and reviews work as required; may assist with or prepare duty schedules; recommends improvements to policy and procedures.
- Maintains various logs, charts, and recordings to provide records of all emergency and non-emergency actions for follow-up investigative, administrative, or legal actions.
- Oversees or operates/maintains emergency and non-emergency equipment such as computers, printers, playback systems, CAD, and other systems.
- Maintains and oversees update of immediately available library of emergency reference material such as computer manuals, maps, repair logs, wrecker logs, policy/procedure SOPs, policy memos and other reference material.
- Performs administrative tasks, such as ordering supplies, preparing reports, maintaining records, assisting or acting for supervisor.
- Performs other related duties as assigned.
Required Qualifications
VOCATIONAL/EDUCATIONALREQUIREMENT:
Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in telecommunications or a closely related field.
EXPERIENCEREQUIREMENT:
In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.
SPECIALCERTIFICATIONSANDLICENSES:
Special skills or equipment certification may be required.
SPECIALREQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in telecommunications or a closely related field.
EXPERIENCEREQUIREMENT:
In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience.
SPECIALCERTIFICATIONSANDLICENSES:
Special skills or equipment certification may be required.
SPECIALREQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications
Qualifications also include, but not limited to, the following as outlined in CPD SOP 8.1.17COM – Public Safety Telecommunicator Advancement Process:
- Must be a current CPD Public Safety Telecommunicator
- Must have three (3) uninterrupted years as a Public Safety Telecommunicator to include at least one (1) year as a PST2 and at least one (1) year as a Communications Training Officer (CTO)
Posting Detail Information
Job Open Date
03/21/2024
Job Close Date
03/31/2024
Open Continuous
No
Special Instructions to Applicants
Your application also comprises:
- A memo on Police Department letterhead explaining why you are the best person for this position
- A letter of recommendation from your immediate supervisor
- both memos must be addressed to Lt J. Bowman and be submitted by the application closing date.
Evaluation of qualifications will also include:
- Copy of your last two (2) most recent performance evaluations
- Last three (3) EMD yearly average scores
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Occasionally- Up to 1/3 of the time.
Sitting
Occasionally- Up to 1/3 of the time.
Walking
Occasionally- Up to 1/3 of the time.
Lifting
Rarely- Less than 1 hour per week.
Lifting Amount
Exerting up to 10 lbs
Carrying
Rarely- Less than 1 hour per week.
Carrying Weight
Exerting up to 10 lbs
Pushing/Pulling
Rarely- Less than 1 hour per week.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Rarely- Less than 1 hour per week.
Handling
Occasionally- Up to 1/3 of the time.
Fine Dexterity
Continuously- 2/3 or more of the time.
Kneeling
Rarely- Less than 1 hour per week.
Crouching
Rarely- Less than 1 hour per week.
Crawling
Never- Never occurs.
Bending
Rarely- Less than 1 hour per week.
Twisting
Rarely- Less than 1 hour per week.
Climbing
Rarely- Less than 1 hour per week.
Balancing
Never- Never occurs.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Continuously- 2/3 or more of the time.
Machines, Tools, Equipment and Work Aids Used
Computers, Telephones, Fax Machines, Printers, Headsets, Foot Pedals and other applicable office related equipment
Protective Equipment Required
None
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
N = Never
Physical Danger or Abuse
N = Never
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
N = Never
Extreme Temperatures
N = Never
Noise and Vibration
N = Never
Fumes and Odors
N = Never
Wetness/Humidity
N = Never
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Continuously- 2/3 or more of the time.
Emergency Situations
Continuously- 2/3 or more of the time.
Frequent Change of Tasks
Frequently- From 1/3 to 2/3 of the time.
Irregular Work Schedule/Overtime
Frequently- From 1/3 to 2/3 of the time.
Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Frequently- From 1/3 to 2/3 of the time.
Noisy/Distracting Environment
Continuously- 2/3 or more of the time.
Other
N = Never
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
No
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
