Public Safety Officer (Varying Shifts)

Work Schedule: Varying Shifts

Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 130-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout the region.

The Public Safety Officer will provide security and customer service to all associates, patients, visitors, providers, contractors and vendors on Nemours Children's Hospital - Florida (NCHFL) property. The Public Safety Officer will work his / her daily assigned post and report any incidents or suspicious activity. This position will patrol and provide a visible deterrence on NCHFL property (internally or externally) to prevent, detect or mitigate security incidents including but not limited to theft, vandalism, trespassing, assault and intrusion. The Public Safety Officer will respond to calls for service and codes including via phone, radio or duress alert and appropriately de-escalate or resolve the situation. This position will maintain order and enforce NCHFL policies and procedures regarding workplace violence and zero tolerance for improper behavior. The Public Safety Officer will respond to and appropriately report any security related incidents to the Public Safety Shift Supervisor and within the Public Safety / NCHFL reporting system. This position will enforce NCHFL parking regulations and policies as well as the NCHFL no smoking policy. This position will work with staff to conduct initial threat assessments and appropriate control measures. The Public Safety Officer will monitor and enforce the Nemours Associate Badge policy. This position will assist in monthly security and environment of care drills / audits. The Public Safety Officer will write clear and accurate reports documenting daily reports and shift activities and will pass down pertinent information to the oncoming shift. The Public Safety Officer will assist responding law enforcement and other first responders as appropriate.

• Provide a secure environment for associates, patients, visitors, providers, contractors and vendors
• Work daily assigned post observing for suspicious activity and proactively addressing issues
• Provide professional quality service to patients, staff and visitors
• Patrol and provide a visible deterrence to detect, prevent and/or mitigate security events
• Respond appropriately to calls for service and codes and assist in bringing to a successful resolution
• Write clear and complete reports documenting daily reports and shift activities
• Assist in monthly drills and audits
• Enforce Nemours policies and procedures including badging and visitation policies
• Perform other or special duties assigned by Public Safety Shift Supervisor

• High School Diploma required.
• Minimum of three (3) to six (6) months experience required.
• Must possess and maintain a Florida Class D Security License required.