Address
Form of work
SalaryDescription:
JOB DESCRIPTION:
- The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
- Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations.
- Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.
- Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
- Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
- Monitor complex system of alarms, computerized access control, and CCTV.
- Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
- May perform Public Safety Officer duties when assigned.
- Performs other related duties as required.
MINIMUM REQUIREMENTS: - A high school diploma or equivalent preferred.
- Additional training beyond high school preferred.
- Two (2) years of customer service/telecommunications, military, law enforcement or security experience required.
- APCO, IAHSS or related certification desired.
PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
