Public Safety Dispatcher

Public Safety Dispatchers play a significant role by answering calls from emergency (911) and non-emergency lines requiring police, fire, or other emergency related services. An individual in this position operates a computer aided terminal to dispatch resources and information using radio and telecommunication equipment. Constantly searches and updates multiple databases with speed and accuracy to full Public Safety operations. Makes inquiries into driver's license and motor vehicle information as requested. Checks the Arizona Criminal Justice Information System (ACJIS) and National Crime Information Center (NCIC) for updates regarding missing/endangered people or other criminal activity. Performs other clerical and administrative duties.

Work is performed in a 24/7-day office environment that involves sitting for extended periods of time. Conditions include stable shift schedule which includes days, evenings, nights, weekends, and holidays. Job duties require the ability to react quickly under stressful work conditions and during emergency situations.

Education and Experience

High School Diploma or GED. Must have and maintain a valid Arizona Driver's License. Demonstrates the ability to type accurately at a rate of approximately 40 wpm. Must be able to obtain Arizona Criminal Justice Information System (ACJIS) certification within six (6) from date of hire.

How to Apply

Applications are being accepted to establish a register. Applications will remain on file for one year from date of application. Visit our website for our Employment Application and instructions to apply. The Town of Florence is an EEO/ADA employer.

NOTE: The full pay range is advertised for information purposes, but the typical hiring range is up to midpoint.

Job Type: Full-time

Pay: $42,460.00 - $63,691.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Holidays
• Overnight shift
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Arizona Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person