Public Programs Manager

SUMMARY:

The Public Programs Manager will be responsible for the development and

implementation of programs for the general public audience, Science Theater, and

special events. Must be able to teach other programs as needed and will regularly

supervise the staff, interns, and volunteers that work on the Museum floor.

QUALIFICATIONS:

College degree with 2 years’ experience in a museum or educational setting or equivalent

experience teaching in a museum setting can be substituted for formal education with

the approval of the CEO. Ability to manage personnel and to assist in the budgetary

process. Excellent customer service, communication, and presentation skills. Must be

able to stand for prolonged periods of time and lift 50 lbs. Weekend, evening, and

holiday hours are required.

RESPONSIBILITIES:

1. Responsible for the development, implementation, and supervision of all educational floor programs including floor demonstrations, table talks, special event weekends, and Science Theater shows.

2. Supervise the Public Programs Coordinator, the Floor Supervisor, the Community Inclusivity Manager, and other staff assigned to implement Public Programs.

3. Work with the Volunteer Coordinator and Human Resources Director to recruit responsible and mature staff and volunteers to deliver all programs.

4. Interview, hire, train, counsel, and terminate program staff as needed. Is responsible for the written evaluation of program staff in accordance with museum policy.

5. Continually monitor and evaluate all floor staff and volunteers in the delivery of Public Programs and customer service, making the appropriate adjustments to ensure that the Museum is providing the highest level of program offerings and excellent customer service at all times.

6. Provide staff and volunteers with program scripts and training for all Public Programs and new exhibits.

7. Initiate and develop working relationships with a multitude of “community partners” (agencies, clubs, academic partners, individual speakers, etc.) to create themed weekend events, programs, and special activities that will augment new IMAX films, traveling exhibits, or other themes as required by the museum’s annual operating plans.

8. Supervise set up and activities of outside community partners that are on site for special programs.

9. Implement programs and events within budgeted cost parameters.

10. Work on the Museum floor, deliver camps, handle animals, greet schools, operate rides, and teach outreach and school programs as needed.

11. Represent the Museum’s best interest at all times both internally and externally.

12. Accept other duties as assigned.

Job Type: Full-time

Pay: $53,000.00 - $55,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person