Public Assistance Project Manager

Job Title: Public Assistance Project Manager

Department: Operations

Reports to: Chief Operating Officer

Location: Guaynabo, Puerto Rico

Who we are:

DCMC Partners, a Great Place to Work®-Certified company, is a crisis management and public safety consulting firm that helps public, non-profit, and private sector organizations approach the unknown with confidence. Leveraging decades of experience and a team of industry experts, DCMC Partners helps our clients effectively prepare for, mitigate, respond to, and recover from crises and disasters of all kinds.

DCMC Partners is a leader in providing crisis management services, including disaster recovery operations support, long-term recovery organization development, strategic advice, hazard mitigation expertise, grants management, and business continuity planning. Our team has managed response and recovery efforts for nearly every historic disaster in the past 25 years. With a full suite of emergency management services, we are your partners before disaster strikes and as you become more resilient for future crises. Learn more about our services, read about our cases, and discover for yourself the DCMC Partners difference.

Job Summary:

Reporting to DCMC Partners' Chief Operating Officer, Director of Operations, or Sr. Recovery Manager as assigned. This position is responsible for ensuring program delivery is provided in a timely, professional, customer-centric manner to meet Client/Applicant priorities. Project Recovery Managers lead single small and/or large-scale response and/or recovery programs and projects in areas impacted by FEMA-declared disasters. Project Managers work onsite and/or remotely with DCMC staff and subcontractors to deliver program management support to clients/applicants. Position assignments are full-time and ON-SITE.

Directs Reports: Lead Specialists and Specialists as assigned. Independent contractors and Subject Matter Experts as needed.

Duties and Responsibilities:

Project Management:

• Lead, coach, coordinate and evaluate the performance of project staff as assigned.
• Participate in Client/Applicant/sub-Applicant and Regulatory Agency communications as Client representative/advisor.
• Communicate timely information, guidance, and recommendations to Clients and company leadership and subordinates.
• Gather required and needed information from Clients/Applicants using assigned templates.
• Develop and maintain project plans, identify resource needs, and manage project budgets and schedules.
• Monitor program performance parameters and establish necessary tools for control over program results.
• Prepare and disseminate reports and other deliverables.
• Provide overall project QA/QC in all phases.
• Track due dates and deliverables to ensure tasks are completed on time.
• Oversee, track, and record successes and determinations.
• Prepare in-depth reports for both PM and Client Leadership

Public Assistance Specific Tasks:

• Maintain compliance with applicable state and federal policies and procedures relating to the Public Assistance Program.
• Create and track plans to streamline Public Assistance procedures.
• Advanced level of experience in FEMA Public Assistance program or other FEMA Public Assistance programs
• Demonstrated ability to interpret PA policy and procedures and read and interpret project guidelines and contracts.

Company/Client/Gov't Agency Relations:

• Serve as a direct interface between DCMC and Client and between Client and representatives of Federal/State/Local agencies, including high-level elected and appointed officials.
• Build relationships of trust across functions and organizations.
• Exhibit a strong commitment to aggressively meeting timelines and deliverables.
• Provide applicable program knowledge and experience to assist clients in making well-informed decisions.
• Develop an understanding of each Applicants' project goals, objectives, and risks and prioritize accordingly.
• Facilitate and attend Client meetings and interactions with other agencies at all levels of government.

Business Development Opportunities:

• Explore and create opportunities to provide additional services to existing clients both from within their own fields of expertise as well as other company capabilities.
• Proactive pursuit of opportunities to generate business from new and previous clients in all company service offerings.
• Assist coworkers in their efforts to do the same.
• Assist with business development support activities through participation in client meetings, proposal preparation, and professional organization involvement.

General Administration:

• Oversee, train, and lead program staff in understanding and applying regulations, policies, procedures, and systems.
• Assist through action or recommendation improvement or customization of DCMC's processes.
• Review and approve sub-consultant invoices, DCMC timesheets, and Client invoices.
• Provide recruiting and hiring process support as required to find, secure, and onboard new and rehired DCMC staff.
• Complete other duties which may arise from time to time commensurate with the title and position.

Requirements:

• Must be capable of maintaining a remote work location complete with reliable computer, mobile phone, and internet services.
• May be required to deploy/travel in support of assigned project implementation or other client requirements.
• Bilingual Preferred

Experience Required:

• Minimum 4 years of demonstrated experience in areas such as Engineering Architecture, Construction or Construction Inspections, Cost Estimating, Environmental Planning, or Historic Preservation

Education Requirements:

• Bachelor's Degree in a related field (Engineering including Civil, Structural, Electrical, Coastal, or Water Resources, Architecture, Construction or Construction Inspections, Costing, Quality Assurance, Environmental Science or Environmental Planning, Historic Preservation, or Insurance) preferred.

Benefits:

Comprehensive Health insurance, 401K, Disability, Paid Time Off, and Bonus Incentives.

DCMC Partners Commitment to Diversity:

DCMC Partners is an equal opportunity employer. We support a diverse workforce and are committed to creating an inclusive environment for all employees. Equal Opportunity Employer/Disability/Veterans

For more information about DCMC Partners, please visit our website at dcmcpartners.com/careers.