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Form of workHoliday Inn Express Waikiki Beach is seeking a Public Area Attendant to join our team! Our ideal candidate for this position is thorough, flexible, and dedicated to exceptional guest service.
The Holiday Inn Express Waikiki is located at the gateway of Waikiki in Honolulu. This 44-storey hotel with panoramic views of the Pacific Ocean, Koolau mountains and Waikiki skyline is just 3 blocks from Waikiki beach and 4 blocks from the Hawaii Convention Center
San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. Our unique and thoughtfully designed collection of boutique hotels, spas, and restaurants offer remarkable experiences across the United States. Through warm, welcoming, and genuine service, our staff creates memorable lodging, dining and wellness for our guests. We pride ourselves on a collaborative workplace whose foundation is our staff, our guests and our communities. The success of our business begins and ends with you!
Essential Job Functions:
The Holiday Inn Express Waikiki is located at the gateway of Waikiki in Honolulu. This 44-storey hotel with panoramic views of the Pacific Ocean, Koolau mountains and Waikiki skyline is just 3 blocks from Waikiki beach and 4 blocks from the Hawaii Convention Center
San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. Our unique and thoughtfully designed collection of boutique hotels, spas, and restaurants offer remarkable experiences across the United States. Through warm, welcoming, and genuine service, our staff creates memorable lodging, dining and wellness for our guests. We pride ourselves on a collaborative workplace whose foundation is our staff, our guests and our communities. The success of our business begins and ends with you!
Essential Job Functions:
- To communicate all guest requests to the housekeeping manager or Front Desk Host in a timely and professional manner.
- To satisfactorily perform routine cleaning of all Public Areas, including mopping, sweeping, vacuuming, dusting, window washing, cleaning and restocking rest rooms.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- To be completely familiar with all Public Areas.
- To handle, label, and store all hazardous substances according to state and federal regulations.
- To attend all mandatory meetings as directed.
- Handle guest complaints, ensuring guest satisfaction.
- Report any damages or maintenance problems to your supervisor.
- Effectively communicate with other departments throughout the shift
- Adhere to Lost and Found policy and key control policies.
- Complete shift checklists and special projects as assigned.
- To follow all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.
- To maintain the cleanliness and safety of work areas at all times.
- Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
- To attend all mandatory meetings as directed.
- To perform other tasks, including cross-training, as directed.
Essential Experience/Aptitudes:
- Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
- Previous experience in doing similar work is preferred.
Desired Skills/Experience:
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Knowledge of proper cleaning techniques, requirements and use of equipment.
- Knowledge of safe and proper chemical handling
- Punctuality and regular and reliable attendance.
- Must be courteous and friendly with guests and co-workers.
Essential Physical Abilities:
- Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
- Stand and walks moderate to long distances throughout shift.
- Ability to move objects of up to 50lbs moderate distances.
- Ability to work outdoors and be exposed to adverse weather conditions in unsheltered areas. May work on wet concrete and uneven floors. Moderate exposure to hazardous substances and fumes.
Benefits:
- Competitive Bonus Plan
- 401(k) Plan
- Free Medical, Vision, Dental, and Life Insurance
- Time Off benefits
- Employee discount for stays at hotels within Sightline Hospitality's expanding portfolio.
Holiday Inn Express Waikiki Beach is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO
