Property Field Adjuster Trainee (Entry-Level, Training Provided)

Property Field Adjuster Trainee (entry-level, training provided)

Do you have a background in construction? Roofing? Electrical? Plumbing? Trade skills?

Are you looking to change careers?

Do you enjoy the great outdoors and not sitting behind a desk all day?

Technical school graduates are invited to apply.

This position is open to recent college graduates, as well.

This is an entry-level position to get your “foot in the door,” for a career in claims adjusting.

We are looking for candidates who can work full-time in the Boston, MA and surrounding area.

Pay: $42,500 plus mileage reimbursement

About Us

With a multinational global team of professionals, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses.

At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

Johns Eastern Company, Inc., A Davies Company, has been a leader in the insurance claims industry since its inception in 1946. Johns Eastern serves domestic insurance companies, self-insured organizations such as large corporations and government entities, Program Managers, Managing General Agents, and the London Market. We are a proven industry leader with a superb reputation for providing expert claim adjusting and administration services.

Job Overview

Johns Eastern is accepting applications for a full-time Property Damage Field Adjuster trainee in the New England U.S. (Boston, Worcester, Springfield, Nashua, Plymouth and Foxborough) area. This is a trainee position. No prior claims experience is required. This position will require travel throughout New England, including mileage & toll reimbursement. Training will be provided by Johns Eastern.

Responsibilities and Duties

• Carry a technical case load of claim assignments
• Investigate claims to determine liability and potential exposure
• Manage time and assignment case loads with the objective of providing a quality work product as well as meeting invoicing goals, as outlined in the adjuster's Performance Evaluation and Goals.
• Complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks
• Take recorded statements for all type of claims focusing on securing factual information necessary to effectively adjust the claim being investigated
• Focus investigation of property losses to determine origin and cause of a loss
• Prepare written estimates for repairs utilizing computer based estimating software
• Make recommendation of payment based upon facts as determined during the investigation of the claim assignment
• Maintain good relations with all clients
• Maintain necessary licensing in good standing that may be required and obtain any continuing education Certification as required by the licensing state(s)

Commitment to Training

Johns Eastern is one of the few adjusting companies that hires and trains entry-level team members. We take great pride in carefully training our personnel by adhering to a corporate training program that promotes a strong organization with solid claims procedures.

Qualifications

• Associate or bachelor’s degree, a plus
• Trade or technology education a plus
• Construction trade experience a plus

Knowledge, Skills, & Abilities

• Ability to effectively manage a calendar and scheduling of various duties, perform routine diary on a case load of assignments, work independently and demonstrate the ability to make independent judgments and decisions
• Capable and willing to learn new claim handling techniques for various types of claims, as may become necessary
• Ability to work under and meet deadlines, which may include standard performance timeframes and client specific benchmarks
• Understand liability and property policy language and be able to make coverage recommendations
• Strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks
• Ability to transmit information to clients in writing, utilizing proper spelling and grammar to assure all written communication is presented in a professional manner.
• Ability to meet and deal with people effectively, including negotiating in settling claims with both the public and the professional individuals
• Willing to occasionally work unusual hours to include those times when the assignment volume may increase to ensure timely and effective claim handling
• Willing to improve one's knowledge by meeting educational goals
• Excellent communication/customer service skills, both verbal and written
• Computer literacy

Essential Requirements

Diversity & Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Benefits

• Medical, dental, and vision plans
• 401(k) plan with employer matching
• Paid Vacation and Paid Holidays
• Personal time off
• Life insurance, short term, and long-term disability plans

Position Type and Expected Hours of Work

Candidate must be willing to travel to West Chester, PA (Philadelphia area) for training in our Blue Bell, PA office, followed by meeting in the field for onsite property damage inspections through the training period.

• Physical ability to travel for day-to-day field work and to attend training as needed
• Ability to load and unload equipment as well as bend, walk, and climb for consecutive hours while inspecting damaged property.
• Must be able to carry and climb a ladder, as well as conduct roof inspections
• Able to sit in a vehicle and drive long distances.

Travel: The position is for daily non-catastrophe claims.

Location

Davies US, LLC is currently able to support employees residing in the following US locations: Boston, MA; Worcester, MA; Nashua, NH; Springfield, MA. If you live in—or are willing to relocate at your own expense, please apply.