Project Manager

Role: Project Manager

Location: Columbia, SC

Duration: One Year

Job Description:

Scope of the project: The candidate will assist in creating and implementing a project management process to identify, document, prioritize, and manage current, new and proposed IT projects in process or requested for the Network Operations and Data Center Services teams. Agency is responsible for developing, implementing, managing, and maintaining multiple mission-critical applications, data, and communication solutions and services .This project will include active ongoing work with the agency Senior Service Delivery Manager, the IT Director, Technical Leads, and Security team to coordinate IT application and operations' teams project schedules, track project progress, report results and outcomes, and develop a communication method using MS Teams/SharePoint. This position will primarily work on small to medium IT projects and include coordination with third-party service providers and/or partners as required for procured contractual services and solutions.

Daily duties/responsibilities:

• Assist with projects in process or proposed for the Agency's Application and Network Operations and Data Center services teams.
• Travel to agency offices in 46 counties (statewide) may be required to oversee projects, identify or review project requirements and change orders, verify project changes or contract service completion, and identify and document project roadblocks.
• Work with program area customers to gather requirements or use cases and document the benefits they are looking to realize with the project.
• Analyze and document the problem or issue they are trying to resolve and measurable outcomes.
• Work with the technical teams and senior Project Manager to identify the technical approach or solution for assigned projects.
• Ensure that proposed and active projects do not create conflict with existing services or projects.
• Document potential project conflicts, including any potential impact or changes to mission-critical services and projects, and internal and external deadlines that may occur if a project is approved or denied.
• Establish and maintain contact with project sponsors/clients, IT teams, and vendors.
• Collaborate with technology managers to identify technology teams and staffing required for successful project completion.
• Manage and update project plans and reports during the project lifecycle.
• Identify and communicate project requests or tasks that may create potential project conflicts or changes to mission-critical services and projects.
• Establish and maintain a project tracking methodology (MS Project, Teams, SharePoint) to monitor and log existing projects and project status.
• Update and manage SharePoint/Teams site to log and manage project information.
• Identify and document resource needs, skill sets, and training needs for the projects.

Required skills

• Project management
• Project methodology
• Project planning
• Requirements gathering
• Ability to develop documentation and communicate project updates
• MS Office 365
• MS Outlook
• MS Azure
• General understanding and experience of technology projects (computer and network operations environment)
• Ability to work professionally with technical peers, staff, vendors, and partners and communicate clearly and effectively (spoken and written form)
• Valid driver's license

Preferred skills :

• PMI-certified Project Manager
• MS DevOps
• MS Project
• MS Visio
• Self-starter

Required education: Associate's degree and 4 years of experience, or Bachelor's with 3 years' experience. Some formal (documented) Project Manager education/training.

Required certifications: Some formal (documented) Project Manager education/training with a certificate of completion. PMI certification is preferred.