Project Manager

ABOUT ADOBE

Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 and committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal consecutive times.

APH offers customized programs for insurance groups, providers, hospitals, and families, which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. As one of the country's few fully integrated healthcare providers, APH provides top-notch medical services with a range of service lines. The company is expanding and looking for individuals who want to make a difference and help those in need.

POSITION PURPOSE

Adobe Population Health is seeking a highly organized and detail-oriented individual who provides crucial support to the operations department by performing a wide range of tasks for the Director of Project Management. The Project Manager is responsible for overseeing and managing the execution of various projects within the healthcare organization. This role requires critical thinking, creative problem-solving, and the ability to collaborate with cross-functional teams to ensure successful project delivery. The Project Manager is responsible for planning, organizing, and coordinating projects while ensuring adherence to budget, timelines, and quality standards. They play a crucial role in driving operational efficiency and improving patient care outcomes through effective project management. The ideal candidate should have some relevant project management experience, preferably in the Healthcare and/or IT space as well as the ability to work effectively in a fast-paced environment.

This position is based out of our Phoenix office (16th St. and Glendale Ave.) and reports to the Director of Project Management.

DUTIES & RESPONSIBILITIES

Project Planning and Execution:

• Develop project plans, including scope, goals, deliverables, and resource allocation.
• Coordinate project activities, ensuring timely execution and adherence to established timelines.
• Monitor and track project progress, identify potential risks and implement appropriate mitigation strategies.
• Facilitate communication and collaboration among project stakeholders, including healthcare professionals, administrators, and technical teams.

Stakeholder Engagement:

• Establish and maintain effective relationships with key stakeholders, including healthcare professionals, department heads, executive leadership, and external partners.
• Actively engage stakeholders in project planning, progress updates, and decision-making processes. Communicate project objectives, status, and outcomes to stakeholders, ensuring transparency and alignment.

Performance Measurement and Reporting:

• Define and track project metrics, key performance indicators (KPIs), and success criteria.
• Generate regular project status reports, highlighting progress, issues, and risks to relevant stakeholders.
• Conduct post-project evaluations to assess outcomes, identify lessons learned, and make recommendations for future improvements.

Other duties as assigned by the Director of Project Management.

SKILLS & QUALIFICATIONS

• 3-5 years of experience in project management.
• Knowledge of project management methodologies and tools.
• Demonstrated experience in managing complex projects with multiple stakeholders.
• Strong analytical and problem-solving abilities.
• Some Knowledge of healthcare industry regulations, compliance, and quality standards.
• Prior experience in a similar industry or knowledge of industry-specific project management practices is a plus.
• Experience in Operations preferred.
• Experience in IT preferred.
• Click-Up experience a plus.

EDUCATION, LICENSES, & CERTIFICATIONS

• Bachelor’s degree required.
• Project Management certification (CAPM, APM, PMP, PPM, CSM, or related cert) is welcome.

BENEFITS & TOTAL REWARDS

• Insurance – Medical, Dental, Vision, and Life
• 401k Plan – 3% match
• Employee Assistance Program
• Tuition Reimbursement
• Continued Education Support
• Mileage Reimbursement (if applicable)
• Referral Bonuses
• Paid Holidays (8 days)
• Paid Time Off (15 days)
• Paid Volunteer Hours

CHARACTER & COMPETENCIES

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• May occasionally lift and /or move more than 30 pounds.
• Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing.

EQUAL EMPLOYMENT OPPORTUNITY

APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.