General Description and Classification Standards
Provides varied and advanced level administrative and support services to an assigned department. Typically supervises lower level administrative support staff, temporary employees or interns. Prepares, reviews, distributes, and. or files routine correspondence, memoranda, letters and reports; attends staff and other meetings and takes notes or minutes. Plans and/or coordinates meetings within department or across departments. Carries out projects and serves on interdepartmental teams for process improvement or other tasks. Answers calls, responds to general phone, email, or written inquires. Maintains department records and files.
Supervision Received
Works under very general supervision. May work independently or with other workers with responsibility for completion of assigned tasks.
Essential Duties & Responsibilities
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Participate in project design meetings and propose improvements if necessary
Coordinate project management activities, resources, equipment and information
Plan and manage team goals, project schedules and new information
Monitor project progress and handle any issues that arise
Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
Act as the point of contact and communicate project status to all participants
Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
Communicate with clients to identify and define project requirements, scope and objectives
Works in partnership with AIM regarding CityNet, Internet and with PIO's on communication related assignments
Various other duties and projects as assigned
Decision Making
Follows standardized procedures and written instructions to accomplish assigned tasks
Leadership Provided
Routinely provides work group leadership, guidance, and/or training to less experienced staff
Knowledge, Skills & Abilities
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list
Advanced attention to detail
Ability to show initiative
Time and documentation management
Strong organizational and multi-tasking skills
Strong analytical and problem-solving abilities
Advanced customer service and interpersonal skills
Advanced written and verbal communication skills
Advanced planning, execution skills and proactive gets things done
Advanced knowledge of Microsoft Office applications.