Program Support Specialist, New Student Programs Intern

Job Title:Program Support Specialist, New Student Programs Intern
Location: Kennesaw, Georgia
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 267087
About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Provides additional support to New Student Programs initiatives and programs during key times of high volume and demand. Assists with preparation for orientation sessions, including deliverable creation and resource management. Additionally, assists with execution of orientation sessions, including program oversight and troubleshooting. Offers administrative and technical support for the New Student Programs office as needed.
This is a limited term internship program.

Responsibilities

KEY RESPONSIBILITIES: -
1. Assists with the preparation process for office programs, including creating deliverables (such as participant nametags) and managing resources (such as tents, tablecloths, etc.)
2. Serves as an office representative at programs, providing excellent customer service to program participants, overseeing program activities, and troubleshooting issues that arise
3. Supports the student staff team as needed, including conducting feedback collection interviews with student staff members
4. Plans, coordinates, reviews, and generates reports for assessment efforts, as directed by the office
5. Develops and shares presentations on behalf of the office to internal and external clients
6. Supports related program planning meetings and student staff trainings
7. Liaison with internal and external clients supporting office programs
8. Accesses and updates program participant information, including protected student data, to assist with New Students with signing up and participating in programs

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field.
Other Required Qualifications
Current, valid and unrestricted driver's license
Required Experience
On-the-job training provided

Preferred Qualifications

Additional Preferred Qualifications
Active enrollment in a higher education graduate program
Active participation in the NODA Internship Program
Preferred Experience
Previous or current experience in a higher education internship or assistantship

Knowledge, Skills, & Abilities

ABILITIES
Able to devise, develop, collect and analyze statistical information and reports
Able to make administrative and/or procedural decisions and judgments
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Demonstrated experience with orientation and similar higher education programs
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 202, eeo@kennesaw.edu, or by making a report here.Background Check

• Standard Enhanced
• Education
• DMV
• 9 Panel Lab Drug Test

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf