Program Manager

Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes
Manages the development and implementation process of a company's products and services.
Coordinates departmental or cross-functional teams, focused on delivering new or upgrading existing products.
Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.
Organizes cross-functional activities, ensuring completion of the project i.e. product on schedule and within budget constraints.
What you'll do
• Proactively drive program execution and manage associated scope, timeline and resources with minimal supervision
• Analyze the work needed to be done to achieve program goals, assess resource requirements
• Develop and manage detailed, complex, cross-team project or program plans that take into account all requirements, constraints, resources, and deliverables associated with defined objectives
• Aggregate, organizes, and synthesizes program and project information in order to communicate with extended team and management
• Clearly communicate goals, roles, responsibilities, and desired program outcomes
• Coordinate and run operational, project, and executive check-in meetings
• Work closely with Product Managers to build clear roadmaps/project plans
• Manage scope definition and change control
• Continually evaluate existing processes and procedures and drive process improvements where needed
• Establish credibility with peers and be a driving force for change when needed
• Perform risk management: identify, analyze, respond, monitor, and control risks, resolve project-specific issues and escalations in a timely manner
• Deliver clear status communication to project teams, stakeholders, and leadership teams
• Assist Engineering Managers with resource assessment and release planning
• Drives tactical decisions for projects that are under your direct responsibility
• Engage with regional teams about international deployment of capabilities and content
• What you need to succeed
• Bachelors degree or equivalent experience
• Minimum of 5 years of program/project management experience preferably with large enterprise web projects
• Hands on experience with Agile & project management methodologies with proven leadership skills
• Solid understanding of Web technologies, including web content management systems (specific Adobe Experience Manager experience a plus)
• Expert knowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and Wiki
• Excellent stakeholder management and presentation skills
Desired Traits
• Driver - Take charge. Get things done. Proven ability to operate effectively and autonomously with minimal direction
• Organized - A planner who brings order and determines what needs to get done in a fast-paced environment with matrixed organizations
• Articulate - Ability to communicate effectively with both technical and non-technical individuals up and down the org, balanced with the ability to absorb large amounts of information and the ability to distill it down to the essentials
• Quality - Attention to detail and a strong track record of successful program and project delivery of complex global projects
• Flexible - Ability to juggle several projects and shift priorities as needed
• Creative - Exhibiting an innovative, open-minded approach to problem-solving
• High EQ - Ability to Stay calm and collected under pressure, focus on solving problems. Excellent negotiation, conflict management and resolution skills. Ability to diplomatically facilitate teams to the successful resolution of issues