Title:Program Coordinator, Stewards Individual Placements – two openings

Reportsto:Program Manager

StartingSalary:$47,700 to $49,131

The annual starting salary range for this position will be in the $47,700 to $49,131 range, depending on experience, education, and relevant skills. Please note that the indicated starting salary range describes the range for an incumbent in this position. Most new staff generally start at the beginning of the range percentile to ensure internal salary equity.

Location:Beckley, WV – hybrid remote option after 90 days

Status:Full-Time, Non-Exempt

BenefitEligible: Health, Vision, Dental, Long-Term Disability, Retirement, Paid Time Off

Organizational Summary:

ProgramSummary:

PositionSummary:

EssentialResponsibilitiesandFunctions:

GeneralAdministration

• Provides high-level customer service to potential applicants, current participants, partnering services, and internal staff.
• Will recruit members for their assigned portfolios. This includes implementing our Diversity, Equity, and Justice (DEIAJ) goals, screening applicants, posting and tracking open positions, and supporting interviewing when requested/required.
• Ensures that details of each member’s orientation, during service and exit documents are accurately achieved by complying with internal checks and balances.
• Coordinates and implements hiring and exiting systems with Program Directors to ensure all member files are compliant with Federal, State and AmeriCorps requirements and expectations.
• Assists Stewards leadership with administrative responsibilities, including participant outreach, internal staff communication, and training.
• Assists with AmeriCorps hour tracking and delivery of bi-weekly member payroll.
• Tracks and administers member professional development funds.
• Other administrative duties as assigned.

MemberandPartnerSupport

• Responsible for the member experience from onboarding to exit. This includes conducting check-in calls, reviewing member reports, and scheduling site visits. This requires coordinating each member’s orientation and exiting tasks to ensure they are correctly completed within deadlines.
• Oversees member data tracking through fact oversight and management.
• Ensures members receive welcome emails and orientations.
• Processes required employment paperwork upon member start date.
• Answers member questions, engages with members about their terms, professional development, and other growth opportunities.
• Assists site supervisors with restorative justice process if needed and is prepared to play a role in conflict mediation, which includes assisting supervisors when a member is not performing OR assisting members when there is a conflict with the supervisor; Assists site supervisors with troubleshooting communication barriers, behavioral issues, or performance issues.
• Works with site supervisors to assist with details before, during and after member’s terms regarding timesheet approval, programmatic expectations, position details, evaluations, and general timelines.
• Collaborates with Program Manager to ensure AmeriCorps slots are properly tracked and filled.
• Documents and processes incidents through Conservation Legacy’s established workers compensation protocols. Supports the member through any Workers Compensation issues.
• Assists in other member activities, including time sheets, payment disbursement, quantitative and qualitative reports, etc.

OtherDuties

• Regularly reviews and collects member mid-term and final reports.
• Works with the Program Manager and Program Director to collect, edit and package reports for Conservation Legacy, AmeriCorps, and program partners.
• Successfully engages, leads, and supports an inclusive work environment for those of underrepresented populations within the organization and the communities we serve.
• Leads and/or participates in organizational-wide teams, projects and initiatives that support the work of the Strategic Plans goals.

PhysicalRequirements:

Conservation Legacy is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations to perform essential job functions. Some positions may require periodic overnight travel, non- traditional work hours and physical ability to walk, climb, balance, stoop, kneel, crouch or use tools/equipment on an infrequent or frequent basis. Ability to safely drive an organizational vehicle may also be required for some positions. Disclosure of needs are encouraged to be made upon job offer and throughout employment at Conservation Legacy.

MinimumQualifications:

• Ability to hold others, in remote locations, accountable to expectations.
• Ability to work well with others and to seek assistance when needed to carry out assignments.
• Flexibility, adaptability, and capacity to work in a fluid, changing work environment.
• Must be able to pass Conservation Legacy’s criminal history check requirements.

PreferredQualifications:

• Strong background in Customer Service.
• Previous experience with a youth development/corps field, AmeriCorps or working with BIPOC communities.
• Proficient in computer programs, databases, and social media, including the Microsoft Office Suite and Salesforce.
• Attention to detail and experience inputting large volumes of data.
• Exhibit a high level of emotional intelligence and interpersonal skills
• Exhibits the ability to effectively work on diverse teams or with a variety of populations, including those underrepresented at our organization and those of BIPOC communities.
• Experience with influencing diverse groups of employees to achieve common goals.
• The ability to communicate effectively, manage complexity cultivate innovation, drive and influence results of oneself and others.
• Valid Driver’s License and an insurable driving record.

Conservation Legacy is an equal opportunity employer. We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply. This program is available to all, without regard to race, color, national origin, gender, age, religion, sexual orientation, disability, gender identity or expression, political affiliation, marital or parental status, genetic information, and military service. Where a significant portion of the population eligible to be served needs services or information in a language other than English, the recipient shall take reasonable steps to provide written material of the type ordinarily available to the public in appropriate languages.