Program and Outreach Manager, Volo Kids Foundation

Job Description

When you accept a position with Volo Kids, you’ll be joining a passionate, driven group of innovators within the nonprofit and youth sports industries. We are looking for natural leaders with an all-hands-on-deck, not afraid to roll up their sleeves, kind of attitude. Everyone operates as a customer facing member of the team.

If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process– keep scrolling!

Schedule: M-F 9am-6pm, ability to work some nights and weekends

RESPONSIBILITIES

Programming Execution and Growth

• Manage all local program operations and logistics and grow local programs
• Serve as lead coach or site lead for local youth sports programs throughout the week
• Collaborate with Volo Kids market leads across the country to evolve product quality and program growth
• Develop relationships with current and future program partners
• Collect program metrics and analysis throughout the season and utilize tools provided for tracking and evaluating
• Work closely with leadership to execute seasonal program evaluations in order to maintain a high level of program execution
• Develop seasonal and annual plans to expand the impact of your market through strategic partnerships, gap analysis, and product quality

Operations and Logistics

• Oversee daily operations of all programs, including equipment and shirt inventory, snack distribution, and venue oversight

• Secure and maintain all venue permits and relationships

• Manage Volo Kids registration platform including: program builds, template creation, and in-season communication

• Serve as the first point of contact for all customer inquiries, and develop a process for daily and weekly inquiry resolution

  Volunteer and Staff Management

• Support recruitment and retention efforts for talented part-time youth sports coaches, referees, and site leads

• Identify new platforms and partnerships to grow volunteer pool

• Onboard, train, and schedule part-time staff to run our sports programs and events

• Execute local payroll process for all part-time youth sports coaches, referees, and site leads

• Schedule staffing and volunteer recruitment events - including part time staff interviews, recruitment fairs, pre-season training, mid-season check-ins, end of season celebrations, and staff appreciation events

• Create and execute a staff evaluation and success plan, including shadow shifts, continued training and development, tiered perks, and the collection of supporting data and metrics.

• Compile staff and volunteer feedback for review, and manage feedback analysis

• Assure quality and strength of all staffing at sports programs through site visits and serve as site lead whenever necessary

Expand Impact Via Marketing, Community Outreach, Partnerships & Events

• Increase brand awareness for the Volo Kids Foundation through community events; Be the outreach event lead & attend events as needed

• Strategically track effectiveness of these events by measuring growth in recruitment numbers for volunteers and kids at our leagues

• Identify community events for Volo Kids Foundation to promote offerings and endure proper staffing of community outreach volunteers

• Create a system where community outreach volunteers can be empowered to plan and execute community outreach events

  Fundraising & Development

• Collect data & provide analysis to support future funding opportunities

• Execute fundraising activities with the support of city team and local hosts

Qualifications

MUST-HAVES

• BA or BS degree; minimum of 2-4 years of professional experience
• Demonstrated success in leading program strategies with the ability to identify and respond to opportunities with tailoring, designing and managing innovative, high-quality programs
• Ability to work nights and weekends (hours will include time in the office and on-site coaching at programs)
• Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
• Detail-oriented project manager – you have experience managing multiple projects across function areas and feel comfortable wearing many hats
• Excellent written and verbal communication skills
• Dynamic personality interested in working in, and contributing to, a fun and active work environment - inside the office and out in the field!

“WOW” US WITH ...

• Fundraising and/or non-profit work
• Experience managing a team

Additional Information

All your information will be kept confidential according to EEO guidelines.

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.

Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.

Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume here and we'll contact you when there's a match!