Job Description
CO-PACK PRODUCTION SUPERVISOR
JOB SUMMARY
Responsible for ensuring the effective operation of the Co-Pack Operation through the
communication and delivery of established goals and objectives. While maintaining effective
work processes, this position will also be responsible for the development of employees while
monitoring their performance. This position also has functional responsibility for productivity,
KPI’s , maintaining the daily operations and driving continuous improvement.
MAJOR DUTIES AND RESPONSIBILITIES
Supervise daily work assignments and follow up on the delivery of the expected performance
results including:
Responsible for all facets of the Co-Packing operation on all shifts:
• Schedule the correct number of staff by shift to ensure production goals are met within
the budgeted cost structure.
• Set up work for the next shift to ensure a seamless transition. Complete shift briefing
template to ensure the effective communication of relevant information to all employees.
• Assign and follow up with operators and production staff on the length of time required
for tasks to be completed by noting tasks assignments and communicating approximate
time of completion,
• Monitor schedules with the Order Management group, Operations supervisors and the
Client, to ensure the sequences of orders are picked based on priority shipments and
priority customers therefore reducing extensive waiting times for drivers, RUSH loads
and late deliveries,
• Hold Team Leaders accountable for ensuring proper co-packing procedures are
followed and that all production meets or exceeds Client’s quality standards.
• Flag priority orders and revise schedules to meet outbound orders.
• Place orders/maintain component stock levels to coincide with production schedules.
• Ensure customer specific requirements are met.
• monitor and manage workload levels and availability of equipment,
• Assess and determine overtime requirements on a timely basis to ensure an effective
transitions from shift to shift, while meeting budgeted costs.
• Communicate and cooperate with Operations and Order Management teams on a
regular basis to ensure overall building priorities are met. Act as an additional
supporting resource to the other departments.
• Create and maintain an environment that promotes positive communication while
fostering teamwork within the facility and the company.
• Monitor, analyze and report daily/weekly departmental performance through effective
KPI tracking and data collection for respective shift.
• Maintain accurate daily and weekly timekeeping and attendance records to ensure
proper payment of employee and temporary employee payroll submissions for
respective shift.
• Health & Safety management –
• ensure operation procedures, equipment & facilities are in compliance with company
policies & legislative requirements,
• Take a proactive approach to Health and Safety to promote accident avoidance.
• Hold operators accountable for the completion and filing of MHE safety inspection
forms to ensure all obligations are met.
• Provide daily feedback to employees through coaching and administer performance
appraisals. Handle all disciplinary situations appropriately and in a timely manner with
appropriate supporting documentation.
• Maintain close interaction with customers to develop strong relationships while
assessing service requirements; communicate where appropriate.
• Manage cost control by adhering to customer contracts & billing for extra services as
outlined.
• Strive for continuous improvement by soliciting employee suggestions and feedback
and making recommendations.
• Assist in the development of facility goals and strategies to support the overall business
plan.
• Implement and actively champion compliance with company policies & procedures.
• Assumes additional related responsibilities as required.
EDUCATION:
• Minimum College diploma in business management with focus in logistics management
EXPERIENCE:
• Five (5) years production and Co-packing experience (some 3PL experience would be
an asset)
• Three (3 years of supervisory experience (preferably in the co-packing industry)
CORE COMPETENCIES:
• Proven communication skills both verbal and written
• Thorough knowledge of company equipment
• Thorough knowledge of company policies and procedures
• Service oriented with strong customer interaction skills and commitment
• Ability to make sound decisions independently to obtain desired results
• Strong interpersonal skills and a proven leadership ability within a solid team
environment
• Able to create own control tools through effective M.S. software applications knowledge
primarily in excel & word
• Analytical skills with familiarity of financial report