Production Manager

Job Description
We are seeking a Production Manager for our new frozen assembly line at our Newark (NJ) production facility. The Production Manager of Frozen Food is responsible for starting up, growing, and managing our new fast-paced frozen assembly line within FFG’s Newark operations team. This is an opportunity to lead the newest part of our Newark facility, which employs 200+ team members and assembles 60+ million frozen products annually.
Essential Functions

• Served as the point person for customers, the Newark operations team, and a retail team regarding all retail service-related issues.
• Manage supervisors and managers within the department.
• Control the Food Cost and Department productivity.
• Monitor Food Safety and Quality.
• Record daily issues on the Customer Issue Log and distribute them to the Newark operations team via email and daily briefings (e.g. delivery, product quality, retail customer complaints, customer questions, etc.).
• Follow up with appropriate personnel regarding resolutions to customer issues.
• Work closely with the production team to help ensure that key events and/or projects are executed properly.
• Send out customer samples.
• Handle special orders.
• New product roll-out support on ingredients, process, label, implementation, and store roll-out
• Service Accounts on special needs/issues (i.e. shorts, promos, etc.)
• Work with the Product Development Manager to ensure production has necessary product specification information.
• Weekly scheduling of hourly employees
• Trains new hires on process
• Manage label database to ensure all labels are current and accurate.
• Work with the local Food Safety and Quality Manager to ensure label compliance & HACCP requirements and USDA.
• Coordinate timely responses to customers and the retail Team.

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