Production Assistant

BIG ISLAND COFFEE ROASTERS

76 Kalanianaole Street - HILO

POSITION AVAILABLE
Roastery Production Assistant
Full-time; 32 - 40 per week; Sunday - Thursday

We are seeking a Roastery Production Assistant to join our team. This is an opportunity to work with a great team dedicated to sharing the best coffees grown and roasted in Hawai‘i. The successful candidate will work in our fast-paced, friendly, high-volume roasting facility and be a critical member of the Production team. The right candidate is a team player who can learn quickly and take direction well. This person must also be professional, self-motivated and have a sense of humor!

This is a challenging, fun and sometimes intense work environment with hardworking people who love to learn and make a difference. We’re looking for a committed team player to help us make 2024 even better than 2023.

We’re growing and changing quickly, and we’d love you to grow with us. We’re all about taking initiative, asking questions and looking for opportunities to improve both collectively and individually, personally, and professionally.

ABOUT YOU

You are collaborative, organized, work calmly under pressure and accept constructive feedback. You are willing to fill in where needed, oriented towards efficiency and reaching team goals. You hold yourself and others accountable to the highest standards of punctuality, hygiene and efficiency.

Must possess strong:

Punctuality
Attention to detail
Organizational skills
Grit in the face of adversity, flexibility with the random, endurance with the repetition
Stamina to stand all day + ability to lift 50 lbs

As this is a production/manufacturing role, the most crucial needs of the job are:

• Reliability -- you’ve got to consistently show up on time
• Accuracy -- minimizing our errors keeps everyone happier
• Speed & Efficiency -- you’ve got to keep up with order demand

COMPENSATION

$15/hour (*$14.50/hr during the 90-day probationary period)

BENEFITS

Full time employment receives health insurance with dental, massage and chiropractic carePaid Time Off
Optional 401K
Company discounts
Educational subsidies (after 1 year of employment)

TO APPLY

Attach a 30 second to 2 minute video introduction to why you believe you’d be great for this role + your resume.

START DATE: April

DESCRIPTION

Primary roles & responsibilities:

- This individual is responsible for assigned duties in the production of coffee and other products for fulfilling customer orders, as set out by the Production Manager.

- All steps related to retail/wholesale order fulfillment: filling coffee bags, printing/applying labels, preparing packages for shipment

- The Production Assistant will ensure accuracy of processing customer orders in a timely and high-quality manner.

The Production Assistant duties will include:

• Filling bags of coffee
• Grinding coffee
• Packing Orders for shipments
• Filling backstock (green beans, boxes, envelopes, supplies, etc)
• Quality control
• Anything required to keep production flowing smoothly, per the Production Manager and Line Lead
• Using Slack to be liaison between remote and on-site team members

WHO WE ARE

Our Purpose: Fostering Hawai'i's intergenerational specialty coffee economy for the people and land.

Our Niche: Showcase an exceptional variety of Hawai'i coffees to coffee lovers worldwide.

To gain a better understanding of who we are, here are the core values we live by and how we hire, fire and reward:

CORE VALUES

We're Caring: From the environment to our community and our roles within, we care about creating a better world for the people of Hawai'i and the land we call home. We embrace that we're ambassadors with influence and resources that should be used to create prosperity for our communities. We strive to create opportunities to deepen connection and unite, even across lines of difference.

We're Resourceful: We're not afraid to get scrappy, inventive or think outside of the box of conventional tactics. We gather input on projects and recognize what our opportunities and constraints may be.

We're Tenacious: Each day brings new challenges yet we remain undeterred. Even when things are hectic, we view challenges as opportunities in disguise.

We Get S**t Done RIGHT: We're A-players with a vision, determined to crush goals and reach the finish line on projects each day. Although the first time might not be perfect, we analyze the outcome and generate wise, actionable recommendations for improvement.

We're Solution-Oriented: Everyone has Vanilla Ice mentality: "If there's a problem, yo, I'll solve it." We actively seek solutions any time there are issues -- we don't just complain about problems. Complaints and issues call us to take action and address them directly and quickly. We identify problems, analyze the situation and generate actionable ways to solve them.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Work Location: In person