Production Administrative Assistant

Job description

Production Administrative Assistant

Minnesota Exteriors, the leading Twin Cities home improvement company for over 75 years, is looking for a dedicated and hard-working individual to join our Production Administrative Support team. This person will work with our Sales and Sales Support teams as well as our Production Department.

This position requires the ability to multi-task quickly and effectively, proficiency in customer service and project management, and strength in organization and attention to detail.

Experience in the home improvement industry, especially roofing, siding and/or gutters is helpful, but not required. The right candidate for this position will be efficient in Microsoft Office, be goal driven, and must be able to work as a member of a team.

Job Duties Include, but are Not Limited To:

• Data entry, including customer file set up, material ordering, changes in service, installation dates, etc.
• Communicating with customers, by phone or email, on a regular basis with project updates
• Responding quickly and pleasantly to homeowner questions and concerns
• Working with various cities to obtain necessary project permits
• Addressing complaints concerning billing or service rendered, referring complaints of service failures to the designated departments for further investigation

General Skills, Knowledge and Abilities:

• Ability to take ownership of commitments and organize/prioritize workload
• Team-oriented, flexible and highly collaborative with a positive attitude
• Accuracy and attention to detail in daily work and projects
• Ability to use effective processes to accomplish tasks on a quick turn-around basis
• Maintain a high level of ethical behavior and respect for confidential information
• Ability to work on several tasks concurrently and effectively
• Strong organizational and follow-up skills
• Professional and courteous phone manner, highly motivated – strong phone skills
• Flexibility to take on other duties as assigned

Benefits Include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401K

Compensation:

• Based on experience

Experience:

• Administrative Experience (2 years preferred)
• CRM Software Experience helpful
• Bilingual (English/Spanish) a plus

Education:

• High School or Equivalent
• Some College (preferred)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Administrative: 1 year (Preferred)

Work Location: In person