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Form of workImagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
JOB SUMMARY: The Product Owner is an empowered leader, knowledgeable in the business, who is responsible for the end-to-end planning and launch of Products. The incumbent collaborates with customers and business owners to understand business challenges and develop innovative and practical solutions that meet the customer's needs. They develop a Product Roadmap that describes deliverables and strategy, and then execute the roadmap from concept to launch. The Product Owner is responsible for maintaining both the Program and Team backlog for Agile teams, and overseeing and/or conducting the elicitation, organization and documentation of business and solution requirements. They work closely with Business Owners, subject matter experts, Business Analysts and Scrum teams and ensure that the Agile team develops solutions that meet the customer's real needs. JOB ROLES AND RESPONSIBILITIES:1. Work with the Product Manager to articulate the vision and high level Roadmap, and garner consensus across IT, Operations and Product Management.
2. In collaboration with product management, identify and deliver features, gather feedback from stakeholders that will inform feature development, meet with the development team to convey the product roadmaps, and gather data on product usage
3. Own and manage the backlog of the development team
4. Working with other Product Owners to resolve dependencies and negotiate, coordinate, and align priorities to complete a feature
5. Work with the Technical Lead/Architect to understand technical work and ensure the roadmap and backlog is planned with technical concerns in mind
6. Collaborate with customers, clients and prospective users to understand and anticipate their needs.
7. Work with Portfolio Managers/ Release Train Engineers (RTEs) and Domain Architects to create a prioritized Product/Program Backlog for all development work related to the Product.
8. Work with Business Analysts and Agile Scrum Teams to break down big Features into User Stories on the Team backlog for the Agile team to design, build, test and deliver.
9. Attend and actively participate in all relevant Team level Scrum Events and act as the content authority to make sure the Agile Team delivers the right solution at the right time.
10. Attend and actively participate in Program level Agile Events such as PI Planning
11. Act as a liaison between the Agile Team and the customers/stakeholders, making sure Product progress is highly visible and that the team is working/delivering at a sustainable pace.
12. Assist the Agile team as needed to complete stories and with troubleshooting problems and developing recommendations/solutions
13. Establish and govern approach for Product Documentation
14. Support training development for end users and staff members.
15. Collaborate, coordinate, and communicate across disciplines and departments.
16. Ensure compliance with HIPAA regulations and requirements.
17. Demonstrate commitment to the Company's core values.
18. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. JOB SCOPE: Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on initiatives that may not be clearly defined and are large in scope. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action.
COMPENSATION
The salary range for this position is $95 -- $115K. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
Job Requirements:
JOB REQUIREMENTS (Education, Experience, and Training):
* Minimum Bachelor's Degree, or 8 equivalent years of related experience
* 3+ years of agile Product Owner experience with methods such as Scrum, Lean, Kanban or SAFe or 7 years' experience in analysis and design on software development initiatives in analyst role (preferably within a Scrum Agile team)
* Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities as business needs dictate
* Experience with distributed (offshore and remote) teams
* Experience with multiple teams at the same time
* Product Owner certification
* Experience with Scaled Agile Framework (SAFe) and PI Planning
* Strong working knowledge of Jira & Confluence
* Knowledge of other Agile approaches, such as Kanban and hybrid approaches
* Knowledge of Healthcare industry and understanding all major workflows associated with the healthcare claim processing is beneficial
* Communication (oral, written and listening), project management, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, problem-solving, planning and technical skills
* Ability to develop and maintain collaborative and cooperative relationships throughout the organization
* Ability to establish strong working relationships with teams and client relationships
* Demonstrate commitment to excellent customer service and follow-through
* Ability to effectively present information and respond to questions from internal and external customers
* Ability to be flexible and creative in problem solving
* Ability to anticipate business needs and think with a business owner mind-set
* Ability to adhere to corporate work ethic standards.
* Minimum 5 years' experience in analysis and design on software development initiatives in a Product Owner or Product Management role (preferably within a Scrum Agile team).
* Experience developing Product vision and Roadmaps and communicating these to a wide range of stakeholders
* Experience in Agile methodologies and requirements gathering and management practices such as BDD
* Knowledge of Agile knowledge management tools such as JIRA and Confluence preferred
* Knowledge of modelling tools such as Visio, Lucidcharts, Draw.io preferred
* International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred
* Required licensures, professional certifications, and/or Board certifications as applicable
* Knowledge of Healthcare industry and understanding all major workflows associated with healthcare claim processing
* Excellent verbal and written communication skills
* Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
* Ability to use software and peripherals related to performance of job responsibilities
* Ability to facilitate teams and client relationships to satisfy needs and identify improvements
* Ability to develop strong relationships with all levels of management
* Ability to demonstrate commitment to excellent customer service and follow through
* Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
* Ability to effectively present information and respond to questions from internal and external customers
* Ability to be flexible and creative in problem solving and identifying process improvements
* Ability to anticipate business needs and think with a business owner mind-set
* Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations
* Minimum Bachelor's Degree, or 8 equivalent years of related experience
* 3+ years of agile Product Owner experience with methods such as Scrum, Lean, Kanban or SAFe or 7 years' experience in analysis and design on software development initiatives in analyst role (preferably within a Scrum Agile team)
* Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities as business needs dictate
* Experience with distributed (offshore and remote) teams
* Experience with multiple teams at the same time
* Product Owner certification
* Experience with Scaled Agile Framework (SAFe) and PI Planning
* Strong working knowledge of Jira & Confluence
* Knowledge of other Agile approaches, such as Kanban and hybrid approaches
* Knowledge of Healthcare industry and understanding all major workflows associated with the healthcare claim processing is beneficial
* Communication (oral, written and listening), project management, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, problem-solving, planning and technical skills
* Ability to develop and maintain collaborative and cooperative relationships throughout the organization
* Ability to establish strong working relationships with teams and client relationships
* Demonstrate commitment to excellent customer service and follow-through
* Ability to effectively present information and respond to questions from internal and external customers
* Ability to be flexible and creative in problem solving
* Ability to anticipate business needs and think with a business owner mind-set
* Ability to adhere to corporate work ethic standards.
* Minimum 5 years' experience in analysis and design on software development initiatives in a Product Owner or Product Management role (preferably within a Scrum Agile team).
* Experience developing Product vision and Roadmaps and communicating these to a wide range of stakeholders
* Experience in Agile methodologies and requirements gathering and management practices such as BDD
* Knowledge of Agile knowledge management tools such as JIRA and Confluence preferred
* Knowledge of modelling tools such as Visio, Lucidcharts, Draw.io preferred
* International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred
* Required licensures, professional certifications, and/or Board certifications as applicable
* Knowledge of Healthcare industry and understanding all major workflows associated with healthcare claim processing
* Excellent verbal and written communication skills
* Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
* Ability to use software and peripherals related to performance of job responsibilities
* Ability to facilitate teams and client relationships to satisfy needs and identify improvements
* Ability to develop strong relationships with all levels of management
* Ability to demonstrate commitment to excellent customer service and follow through
* Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
* Ability to effectively present information and respond to questions from internal and external customers
* Ability to be flexible and creative in problem solving and identifying process improvements
* Ability to anticipate business needs and think with a business owner mind-set
* Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
Medical, dental and vision coverage with low deductible & copay
Life insurance
Short and long-term disability
401(k) + match
Generous Paid Time Off
Paid company holidays
Tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Summer Hours
EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here
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Job Snapshot
Employee Type Full-Time
Location United States of America (Remote)
Job Type Other
Experience Not Specified
Date Posted 09/13/2023
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