Product Operations Lead - Platform

Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform in America. We share in our passion to be industry leaders, providing best-in-class service for all our customers.

Our Product Technology team has built a proprietary sports betting and iGaming platform from the ground up in less than 3 years. Through continuous improvement and data-informed product development, we are adding features so that our customers have the best product experience in the market. Our Product Technology team is comprised of the brightest minds in Tech, and our culture of autonomy and decisiveness gives the team the freedom to deliver without constantly seeking permission to act. We chart our own path and innovate as we create the next generation of products. We’re looking for like-minded superstars that want to work with the best of the best and join the biggest name in sports betting and iGaming as we take over the U.S. market! We’ve an immediate opening for a Product Operations Lead – Platform!

What You Will Do:

• Great communication and organization skills
• Build tracking mechanisms to measure team's performance to Pillars
• Work with Finance and the Chief of Staff to maintain and forecast budgeting within the RA/Zone
• Responsible for managing, planning, and reporting on your RA's overall budget, CAPEX, OPEX, and 3rd party contracts
• Track, lead and provide progress updates on key organizational improvement initiatives
• Be a leader in my requirements area working to deliver the organizational vision
• Define and/or mature processes and procedures within your Requirements Area where none may exist
• Drive overall knowledge management within your RA to ensure sufficient documentation exists
• Track progress of pillars, quarterly roadmap, KPIs, risks, and mitigation efforts
• Measuring success of the processes
• Manage contracts and relationships with key technology vendors
• Identify challenges that span across RAs and propose improvements or projects that address those issues with a GM sponsor
• Define and own operational improvements that span multiple RAs
• Serve as an escalation point for dependencies across RAs

What You Will Need:

• 3rd Party Vendor Management
• Tooling and Procurement
• Knowledge Documentation, Management, and Sharing
• RA/Zone Budget, CAPEX, OPEX, and 3rd Party Contracts
• Detailed knowledge of software delivery processed and approaches in use across the market, i.e. Agile, Scaled Agile, LeSS
• Ability to build trusting relationships with your colleagues
• You are a go-to person in the organization and must be able to lead through influence, not hierarchy

This role is remote, with one required visit to your designated home office per quarter.

Home Office: Jersey City, NJ

Remote option is available for employees located in the following states: AZ, CO, CT, FL, GA, IA, IL, IN, LA, MA, MD, MI, MN, MS, MT, NC, NJ, NV, NY, OH, OR, PA, SC, TX, TN, WA, WV, and Washington D.C. (States subject to change at any time)