In this role, you will partner with tech, business and design to define and execute on strategies, engages stakeholders across the bank, and form partnerships that deliver best in class products. You will work closely across Business Banking, Consumer Banking and the Commercial Bank, Strategy, Digital, Controls and the Deposits teams in owning end to end delivery of our initiatives. This role is a hybrid of core product management and product strategy and will require being comfortable in an ambiguous environment, working across multiple levels to further the adoption of new and existing partner strategies that benefit Business Banking and our customers.
Job Responsibilities
- Further the end-to-end Deposits Product delivery strategy for Business Banking
- Lead product initiatives and manage the associated risks and controls to ensure cross-team alignment, while maintaining adherence with legal, compliance, and regulatory guidance
- Develop a process to analyze and measure product usage and trends, advise on product gaps and enhancements, and develop long-term product strategy and manage product roadmaps
- Use data to provide recommendations for product and pricing simplification and support content and delivery for marketing, communications, procedures, and training
- Partner with agility leads, area product owners, and business representatives to deliver expected business outcomes
- Lead commercialization efforts to ensure products and capabilities are ready to be offered to Business Banking clients in close partnership with Field Sales Strategy, Marketing and other key areas
- Collaborate with partners to identify opportunities to increase sales, improve client experience, increase retention and client satisfaction, and deepen BB relationships through product go-to-market and commercialization strategies and formalize feedback loop on products with field teams, including BRMs and CMCs
Required qualifications, capabilities, and skills
- Minimum 8 years of experience with any combination of management consulting, corporate strategy, or product development roles in Financial Services
- Knowledge of Cash Management/Treasury Services
- Bachelor's Degree required; MBA preferred
- Excellent problem-solving skills and ability to prioritize issues and analysis; strong organizational skills and detail-orientation
- Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred
- Ability to analyze business opportunities and create business/project plans that can be executed against with strong business cases
- Excellent interpersonal and influencing skills (both written and verbal); ability to interact with colleagues at all levels and collaborate across teams
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans