Product Guide/Budtender

No Name Cannabis Co. is excited to launch its flagship store in Troy, NY this Spring! As a rapidly growing start-up, our business is dynamic, and we're seeking adaptable and reliable individuals to join our team. Our Product Guides serve as the face of No Name Cannabis Co., acting as educators, cashiers, and hosts within our establishment. At No Name Cannabis Co., we're not just offering products; we're crafting experiences. If you're passionate about cannabis, customer service, and being part of an innovative team, this role may be for you.

Responsibilities:

• Serve as a Product Guide, Budtender, Cashier, and Host, as assigned and needed.
• Greet and check-in guests, ensuring compliance with ID requirements and educating them on store processes.
• Answer phone calls professionally, directing inquiries to appropriate parties.
• Educate customers on cannabis products and relevant laws, policies, and procedures.
• Maintain in-depth knowledge of all products available for sale.
• Provide exceptional customer service to both new and existing customers.
• Operate point of sale systems accurately and efficiently.
• Complete sales transactions in compliance with dispensary procedures.
• Communicate product demos, specials, and deals to the sales team.
• Ensure proper display of products in-store.
• Adhere to best practices for customer engagement and compliance.
• Project a positive image of the organization to employees, customers, and the community.
• Build long-term customer relationships for referrals and repeat business.
• Assist other staff members as needed.

Required Skills:

• Minimum 6 months experience in customer service within retail or hospitality.
• Prior experience in the cannabis industry is preferred but not required.
• Intermediate-level math and computer skills.
• Strong attention to detail and problem-solving abilities.
• Dynamic interpersonal and communication skills.
• Ability to stand for long periods and lift up to 30 lbs.
• Analytical skills for data assessment.
• Time management skills with attention to detail.
• Knowledge of state cannabis regulations helpful.
• Superior organizational skills.

Other Requirements:

• Minimum 21 years of age.
• Reliable transportation to and from work.
• Ability to lift and move up to 30 lbs., sit or be on your feet for extended periods
• Willingness to work in various environmental conditions.

No Name Cannabis Co. is an equal opportunity employer. Serious inquiries only- must fulfill requirements for this position.

Some benefit opportunities available to full-time employees.

If you're ready to embark on an exciting journey with No Name Cannabis Co., apply now to join our team of passionate individuals dedicated to providing exceptional experiences to our customers. Together, let's redefine the cannabis industry. #NoNameCannabisCo #JoinOurTeam #CannabisJobs #TroyNY

Job Types: Full-time, Part-time

Pay: $17.50 - $25.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have a minimum of 6 months experience in customer service within retail or hospitality?
• Do you have experience in the cannabis industry or minimum basic knowledge of cannabis?
• Do you work well with others?

Work Location: In person