Address
Form of work
SalaryOverview:
WORKING TITLE
SCHOOL/DEPARTMENT
LOCATION
PAY GRADE
FLSA STATUS
ELIGIBILITY FOR EMPLOYMENT CONTRACT
WORK WEEK SCHEDULE
POSITION PURPOSE:
MINIMUM QUALIFICATIONS:
EDUCATION, TRAINING, AND EXPERIENCE
CERTIFICATION AND LICENSE REQUIREMENTS
PREFERRED QUALIFICATIONS:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
DISCLAIMER:The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
POSITION TITLE (Oracle title)
PROCESSING TECHNICIAN
WORKING TITLE
Processing Technician-Staffing and Leaves
SCHOOL/DEPARTMENT
Human Resources
LOCATION
Crossroads III, Cary, NC
PAY GRADE
Noncertified Grade 23
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek
POSITION PURPOSE:
Processes information to facilitate employment and payment of employees; responds to questions from employees, applicants, and administrators; and processes leave of absence requests following federal, state, and local guidelines.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, Power Point; Google Apps;
- Working knowledge of database systems and spreadsheets with the ability to analyze and organize data;
- Excellent organizational skills;
- Ability to meet departmental and payroll deadlines;
- Ability to minimize errors with attention to detail;
- Ability to establish and maintain effective working relationships as a team member;
- Ability to work independently, complete tasks, and exercise independent judgment in the absence of clear directives;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to establish and maintain effective working relationships with school system staff, staff members of external funding agencies, and the community.
EDUCATION, TRAINING, AND EXPERIENCE
- High school diploma or equivalent;
- Three years of clerical experience.
CERTIFICATION AND LICENSE REQUIREMENTS
None
PREFERRED QUALIFICATIONS:
- Experience working with Oracle business applications;
- Experience with Human Resources work functions;
- Knowledge of Family Medical Leave Act (FMLA) guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Prepares and sends letters for all personnel changes including hiring, transfers, assignment changes, and resignations.
- Reviews and processes leave of absence requests submitted by employees for accuracy and approval by following Federal, State, and local guidelines; prepares and sends timely notification letters to employees regarding the status of leave requests.
- Provides office support for the human resource administrator such as word processing, maintaining spreadsheets, and call routing.
- Provides effective customer service to telephone, email, and walk-in inquiries.
- Participates in Processor Technician meetings, trainings, and activities.
- Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and the public. Work is considered light physical work, requiring the exertion of up to ten pounds of force.
EFFECTIVE DATE:7/2023
DISCLAIMER:The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
