AddressDescription
Process Engineer Senior
Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
Preferred Location: Nashville, TN.
The Process Engineer Senior is responsible for applying process design, mapping and quality assurance tools to define and improve processes .
How you will make an impact:
- Gathers information on existing processes.
- Performs analysis on current capabilities versus desired capabilities.
- Tests processes, documents and communicates results.
- Applies process design, mapping and quality assurance tools to define processes.
- Conducts testing to ensure standard processes, policies, guidelines and templates are being utilized. Interprets results of testing.
- Executes metrics to measure process effectiveness.
- Interviews associates to document workflows.
- Assists in training associates on new processes.
- Authors processes and procedures, templates and guidelines.
- Facilitates process design meetings.
- Executes implementation plans for new processes.
- Provides postproduction support for issue management and resolution.
- Applies architecture and structural design techniques to design process systems.
Minimum Requirements:
- Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 5 years experience authoring and analyzing technology processes. Process/maturity models in the applicable domain (ITIL, CMMI, Six Sigma, COBIT); with process design, mapping, quality tools, and organizational change management concepts; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
- Lean Six Sigma Black Belt strongly preferred.
- Experience with project portfolio management (PPM) software strongly preferred.
- Prior experience with process/value stream mapping strongly preferred.
- Knowledge of process modeling languages such as Process Definitional Language (XPDL) and models such as Supplier, Input, Process, Output, Customer (SIPOC) preferred.
- EHR experience (NextGen, EPIC, etc.) preferred.
- Visio experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.
