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We are seeking a Principal Technical Program Manager to join our Marketing Platforms team. This role will take on the mantle of driving multiple, interrelated projects, nurturing them from conception to completion. As a key enabler in the Marketing Platforms machine, you will partner with product owners, engineering managers, data engineers, and leadership to ensure strategic alignment and efficient delivery across numerous homegrown and third-party platforms and tools.
The Marketing Platforms team is accountable for architecting, enhancing, and maintaining all platforms (third-party and in-house) that support the needs of marketing tactics and digital experience. As part of this team, the Principal Technical Program Manager will need a comprehensive range of skills, including the capacity to mentor others, understand diverse software capabilities and cloud-based solutions, create and utilize empowering technical and process documentation, and partner with Product Owners and Project Managers from discovery through implementation and support.
From day one, you will be expected to balance daily program management tasks while also supporting and advancing long-term objectives. This is an influential role that requires:
A self-starter mindset that thrives on collaboration and cross-functional engagement.
The ability to influence a team without direct authority, fostering a culture of sustainable engagement and technical velocity
Strong collaboration skills and the ability to constructively provoke others to drive and manage change. You should be helpful, respectful, collaborative, yet unafraid to disagree when necessary
Someone who has delivered exceptional, sustainable results throughout their career; even through failure and mistakes. We are looking for a well-rounded, vulnerable, self-aware human who is comfortable talking about how their prior actions have led to impact in the short and long term and especially how they have recovered and grown from their own mistakes along the way.
Strong collaboration and skills of influence; ability to constructively provoke others in order to drive and manage change. Helpful, respectful, yet disagreeable when appropriate.
Ability to articulate technical concepts to non-technical audiences and leaders.
The wisdom to know when to resist, when to compromise, when to remain silent, and when to escalate issues.
An adaptive mindset, with the ability to pivot as needed to drive towards the best outcome for both people and business.
As the Principal Technical Program Manager, you will play a crucial role, reporting to the Director of MarTech Product in ensuring the sustainable execution of program priorities. You will implement rigorous program management practices and pave the way for future and ongoing product growth servicing multiple internal and external partners.
•Drive multiple, interrelated projects from conception to completion, ensuring strategic alignment across all workstreams.
•Work closely with Product Owners and engineering managers to facilitate efficient delivery and address any impediments.
•Develop and maintain comprehensive program plans (including change management), outlining tasks, milestones, and resources to ensure sustainable delivery.
•Engage with technical subject matter experts across the organization to solicit input, feedback, perspective, and assistance as appropriate.
•Mentor and lead through influence, fostering a culture of collaboration and engagement across the team.
•Manage cross-functional implementations involving multiple internal teams and external partners.
•Provide technical guidance for marketing platform tools and vendors, and coordinate with external teams to meet milestones and dependencies.
•Manage risks and issues effectively, driving mitigations and escalating when appropriate.
•Manage the entire lifecycle of a complex cross-functional Technical Program.
•Proven ability to work collaboratively and influence diverse teams.
•Solid understanding of technical concepts, with the ability to articulate these to non-technical stakeholders.
•Excellent problem-solving capabilities and strategic thinking skills.
•Demonstrated analytical skills, program management tooling skills, and a data-driven approach.
•Effective written and verbal communication skills, tailoring message as appropriate for the needs of the audience.
•Excellent collaboration and team-building skills.
•Strong ability to create summary program documentation and presentation materials that can be disseminated or handed off to leadership.
•Quick learner who gains end-to-end understanding in key areas on which program/product depends.
•Ability to communicate effectively across a diversity of functional areas and roles (e.g., legal, regulatory, finance, PR, external industry groups, etc.) regarding the program progress, outcomes, issues, blockers, risks, risk mitigation.
Required qualifications:
- Bachelor's Degree Marketing, Business, Mathematics or Computer Science. Or equivalent educ/experience
- 7 years' Experience in a Technical Program, project, or product management role, with at least 3 years in Technical Program management role.
- 7 years' Experience supporting and driving Agile, Scrum, or other rapid development teams.
- 7 years Track record of successfully tackling ambiguous problems, proactively identifying issues, managing risks and mitigating them, creating program and change management documentation, and ensuring communication and mitigation of roadblocks impeding on-time delivery of projects.
- 7 years Marketing or Healthcare experience
Preferred qualifications:
- Bachelor's Degree Computer Science, Software Engineering, Computer Engineering, Mathematics, or other related scientific or engineering fields. Or equivalent educ/experience
- Upon hire: Project Management Professional (PMP) or CAPM
- Upon hire: Agile and Scrum Certification, ACP
Salary Range:
Anchorage, AK
Min: $52.84 Max: $89.98
Irvine, CA
Min: $55.08 Max: $93.79
Lubbock, TX
Min: $40.30 Max: $68.63
Missoula, MT
Min: $42.54 Max: $72.44
Portland, OR
Min: $52.84 Max: $89.98
Sonoma, CA
Min: $61.80 Max: $105.23
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.
Requsition ID: 227339
Company: Providence Jobs
Job Category: IT Administration
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4007 SS INN DIG DEX ECOMMER
Address: WA Renton 1801 Lind Ave SW
Work Location: Providence Valley Office Park-Renton
Pay Range: $52.84 - $89.98
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
