Principal Systems Engineer

Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success.  We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries.  We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

Ellucian’s IT Operations is seeking a talented Principal Systems Engineer to join our team with a focus on Email Messaging and Identity Management. As a Principal Systems Engineer, you will be responsible for implementing and administering solutions on our mission critical Hybrid Exchange, Office 365, Active Directory, and Okta Platforms. This is a high impact role where your contributions will help ensure highly available and secure messaging and identity platforms. We are looking for a motivated contributor with strong skills in Office 365 and Messaging Infrastructure, Active Directory infrastructure, Modern Authentication, and PowerShell.

Where you will make an impact

• Secure and manage Hybrid Exchange and Office 365 solutions.
• Secure and manage on premises Active Directory and cloud identity solutions.
• Automate messaging provisioning activities using Okta Workflows and other methods.
• Design solutions for email.
• Be the subject matter expert for Azure AD and Hybrid Exchange
• Collaborate with architects, integration engineers, and developers to integrate systems with identity solutions.
• Enhance monitoring and auditing capabilities on messaging and identity platforms.
• Ability to work occasional nights and weekends to deal with outages and maintenance windows.
• Be part of a team. Share knowledge. Mentor. Be open, honest, and have a positive attitude.
• Participate in an on-call rotation with teammates to provide reliable 24 x 7 x 365 support to production systems.

What you will bring

• 10+ years of experience in an IT corporate environment, with at least 7 years as an enterprise-level Messaging Engineer working with Microsoft Exchange and Office 365 Exchange Online, and at least 7 years of experience with Active Directory and Azure AD.
• Expert skills managing Exchange Online, including recipient management and messaging infrastructure including message routing, transport rules, and security.
• Experience implementing and managing DMARC and DKIM.
• Proficiency writing automation scripts using PowerShell.
• Proficiency in Windows Security including Security Policies, Group Policy and ACLs, especially permissions and delegations in on premises Active Directory.
• Good understanding of Role Based Access Controls and Privileged Access Management.
• Good understanding IP networking and services.
• Internally motivated with the desire and ability to own problems and solve them.
• Experience troubleshooting and resolving complex system issues.
• Multi-year experience maintaining secure production environments.
• Ability to plan, hold yourself and others accountable, and follow up with others.
• Effective oral and written communication skills. Must be able to clearly communicate status and urgency.
• Ability to understand priorities and escalate accordingly.
• Experience working in a team-oriented, collaborative environment.
• Team player with excellent communication skills and a positive attitude.

• 22 days annual leave plus 11 public holidays
• Competitive gratuity policy
• Group insurance and Annual health checkup plan with a variety of family and wellness benefits.
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Wellness
  • Headspace (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare – caregiver support
• Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean In Team to name a few. 
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program
  • Professional development opportunities

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