AddressThe Oracle SaaS-at-Customer and OCI DRCC (Dedicated Region Cloud-at-Customer) service is an offering that gives Oracle customers the software and services provided by the Oracle Cloud on hardware installed in the customer’s own data center and/or in Oracle dedicated regions. Members of the SRE team are responsible for delivering strategic technical support and solutions to Oracle cloud customers while serving as an advocate for customer needs. Team members will engage in OCI DRCC Region Builds and Operations Engineering, Cloud infrastructure design, develop, build, release, and support of SaaS at Customer CIS (Control Plane) and the microservices but not limited to. They are also expected to collaborate with the core product development, OCI DevSecOps teams, customer operations teams to address extremely complex, critical customer system issues on a routine basis and document technical solutions.
This position is for FULL TIME morning/afternoon shifts, and will require some weekend shifts for maintenance and support activities. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provide direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional areas with 7+ years of software engineering and at least 3 plus years of DevSecOps culture.
As a principal Site Reliability Engineer, you will be part of the DevSecOps culture who will combine software and systems engineering to build, package, release and integrate tools and applications that will strengthen and innovate in the Cloud space within the Oracle SaaS-at-Customer and OCI DRCC infrastructure.
Career Level - IC4
- Team members will engage in operational activities including monitoring, installation, patching, and upgrading of Oracle Fusion Middleware, Fusion Applications, and Oracle database implementations.
- Work on the SaaS Engineering Operations team with full stack deployment and support responsibilities.
- Address extremely complex, critical customer system issues on a routine basis and document technical solutions.
- Work directly with customers, product development, and product support to resolve critical customer application or performance issues in a timely basis.
- Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
- Authority for end-to-end performance and operability.
- Perform frequent planned DR switchovers.
- Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.
- Collaborate with team members to improve the team's engineering tools, systems, procedures, and security.
- Work across development and operational environments.
- Stay abreast of software testing technologies and best practices.
- Lead implementation of tools and processes using DevSecOps methodologies to innovate, design, develop, secure, build, release and support fully automated CI/CD pipelines for the development and maintenance of Cloud Infrastructure Services and relevant applications.
- Manage and operate the infrastructure and configuration of microservices with a focus on end-to-end automation and infrastructure as code.
- Perform code development, OCI DRCC region builds, monthly release deployments, operations engineering, and promotion to testing and production environments to support Sprint activities.
- Participate in developing, implementing, and enforcing policies to enhance cloud system security.
- Recommend technical policies and consult with development teams on remediation.
- Collaborate with team members to improve the team's engineering tools, systems, procedures, and security.
- Apply DevSecOps methodologies in assisting to determine the direction of current and future development projects.
- Evangelize security and application solutions and controls by creating and communicating presentations both internally and externally.
- Demonstrate flexibility and resilience in response to changing or ambiguous situations.
- Work across development and operational environments.
- Stay abreast of software testing technologies and best practices.
Minimum Required Experience
- BS or MS degree in Computer Science, Computer Engineering, Information Systems, or equivalent experience relevant to functional area with around 10 years of experience (7+ years of software engineering and at least 3 years of DevSecOps culture)
- Extensive experience with Oracle RDBMS, Real Application Cluster (RAC), Disaster recovery, WebLogic, Identity Management, Apache/HTTP, Apex and Fusion Middleware and/or other Oracle technologies.
- Experience with cloud solutions and security engineering/design experience on one of the major cloud platforms AWS, GCP, Azure, OCI (preferred).
- Extensive experience in using Terraform for orchestrating application resources and infrastructure in CI/CD platform.
- Extensive experience in DevSecOps culture.
- Extensive experience with scripting and coding languages like shell scripting (must), Python (must), Ruby (plus), Go (plus) but not limited to.
- Experience developing cloud native CI/CD workflows and tools such as Chef, Puppet, Jenkins, Ansible, Rundeck and Git.
- Experience with Release Management cycles and Git.
- Knowledge of storage (ZFS preferred), IP networking, VPN's, DNS, load balancing and firewall (F5).
- Experience with one or more of the following required (Docker, Kubernetes, Terraform, Kafka, Microservices, Machine Learning, Artificial Intelligence)
- Experience with full software development lifecycle and delivery using Agile practices.
- Extensive background in cloud applications, cloud platforms and/or experience providing cloud infrastructure platforms in complex environments.
- Highly self-motivated with the ability to work both independently and with members of a global team without close supervision.
Preferred Experience
- SOA Suite administration (BPEL & WSM)
- Knowledge on Fusion Applications is a big plus.
- Experience with Jira and Confluence is a plus.
- Experience with Oracle Enterprise Manager Cloud Control (EMCC).
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $97,400 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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