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SalaryOver 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds—tech people, numbers people, even people people—working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference—it’s time to make a healthy career move to MVP!
Status: Full Time, Exempt
Responsible for the roadmap, innovation, strategy, and design of a portfolio of MVP’s product lines, which may include but is not limited to Medicare Advantage, State Programs, Commercial, and/or Ancillary/supplemental benefits products. This leadership position plays a strategic role in the identification, development, and management of services and products that support MVP’s strategic plan. Provides overall strategic leadership to assigned portfolio of insurance products. Develops key business strategies for growth, retention, customer experience, and new opportunities. Responsible for the ultimate success of the products, which includes associated vendors and customer experience elements. Creates, maintains, and owns three year roadmaps for assigned products. Owns solution development for assigned products. Roadmaps and solutions must be supported by qualitative and quantitative data and link to outcomes and metrics.
Following the MVP Way, proposes new initiatives to advance MVP’s goals. Monitors initiative planning to ensure it tracks on schedule – incorporate new initiatives into operations planning and ensures appropriate market positioning. Role will focus on driving deeper penetration in MVP markets and growing market share, as well as identifying other opportunities to grow (i.e. geographic or additional product lines). Identify and communicate vision for products that align with MVP strategy. Assess customer needs, perform market research, gather business partner needs, and suggest features to deliver outcome. Gather data from qualitative and quantitative analysis to inform roadmaps. Work with executive strategy team, business owners, and technical teams to gain alignment on product vision and roadmaps.
Provides leadership to Sales, Marketing, Customer Experience, and others to ensure that sales strategy, brand direction, customer experience, and product/program positioning are aligned. Establishes, maintains, and facilitates cooperative working relationships among all cross-functional groups. Serves as the subject matter expert on products assigned including thorough analysis of all aspects of product performance, design, competitive position, strategy, and regulatory compliance. Reports product performance, creates business cases and project plans, develops new product recommendations, and presents to executive leadership through written and verbal presentations. Performs other duties as assigned.
Ideal candidate will have genuine curiosity and entrepreneurial spirit. They will have a passion for continuous improvement and great judgement when balancing short term vs long term impact. They have exceptional interpersonal skills which they use to establish stakeholder relationships built on trust. They know how to translate data and complex analyses into simple yet powerful stories. The position must be committed to being innovative, disruptive, and focused on delivering for customers. The person must fundamentally embrace our core values Be the Difference for the Customer, Be Humble, and Be Curious in the delivery of this role.
POSITION QUALIFICATIONS
Minimum Education:
- Bachelor’s degree in Business, Communications, Marketing or other related field or equivalent work experience.
- Graduate degree preferred.
- Minimum of ten years of product management experience (product management, product development, product design, product marketing, service design, market research, or strategy). Health insurance experience preferred.
- Self-directed and detail oriented with strong organizational and multi-tasking skills and solid judgment and confidence.
- Attention to detail and accuracy.
- Excellent computer and software skills including but not limited to: MS Office: Excel, Word, and PowerPoint.
- Excellent oral and written communication skills for application in dealing with all constituents – co-workers, vendors, and management staff.
- A team player able to work well in an energetic, dynamic and deadline-oriented environment.
- Previous experience required in situations demanding strict adherence to confidentiality.
- Ability to work independently and prioritize multiple assignments to meet deadlines.
- Some travel, including overnight, to work with staff in MVP’s regional offices required.
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.
At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
In addition, we offer a comprehensive benefits package that includes:
- Considerable paid time away from work including PTO (Paid Time Off), sick time, service time off, paid holidays, and floating holidays, allowing you to take time off when it suits you best.
- Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.
- Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.
- Life insurance and disability coverage to ensure financial security for you and your dependents.
- An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.
- Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.
- A best-in-class employee Well-Being program to support all dimensions of your health and wellness.
MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com
Please apply and learn more – including how you may become a proud member of our team.
