- Design and execute data-driven strategies that support Red Hat’s evolving go-to-market strategy.
- Analyze customer data to understand buying patterns, preferences, and trends to inform targeted sales, account staffing and account management strategies.
- Analyze funnel performance, user engagement, conversion, and other KPIs to identify opportunities to expand Red Hat’s sales footprint and help define our growth strategy.
- Develop and maintain dashboards and reports that provide insights into customer behaviors, business metrics, business opportunities, etc.
- Assess new sales opportunities, work with Sales and Product Engineering leaders to estimate expected impact and ROI of new and/or modified product and account penetration approaches.
- Monitor and audit business performance and present this information to stakeholders in dashboards, presentations and reports.
- Participate in cross-functional teams and build relationships with key internal business partners including P&GE, Finance, Marketing, Sales, etc.
- Keep abreast of the latest trends and technologies in data analytics and Red Hat strategies, integrating new tools and methodologies to enhance analytical capabilities.
- 10+ years experience in data analysis or business intelligence with a preference for experience in a technology sales environment.
- Expertise in analytics tools and programming languages (e.g., SQL, Python, R) and familiarity with data visualization tools.
- Bachelor's degree in Data Science, Statistics, Economics or a related field; Masters preferred.
- Strong understanding of software technology consumer behaviors and sales strategies.
- Ability to thrive in a fast-paced, evolving environment.
- Flexibility and ability to manage in and through ambiguity.
- Excellent analytical, problem-solving, and project management skills with superb attention to detail and accuracy.
- Demonstrated ability to work collaboratively across teams and communicate complex data insights to non-technical stakeholders.
- Proficiency in Google Sheets and demonstrated proficiency in developing dashboards and working within data visualization tools.
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